AV Meeting Support Professional

AVI-SPL; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays and personal days

Training and development

Job summary

AVI-SPL is seeking an Onsite Meeting Support Professional to ensure flawless execution of high-profile meetings and events. You will assist with setup, AV troubleshooting, and providing top-tier support to VIP guests and attendees.

Responsibilities include coordinating space configurations, maintaining equipment, and documenting issues for continuous improvement. A valid driver’s license is required, and some events may occur evenings or weekends.

Qualifications

• Proven experience supporting high-profile meetings or events.
• Basic knowledge of AV equipment, conference room technology, and troubleshooting.
• Excellent communication and people skills.
• Ability to remain calm and professional under pressure.
• Strong organizational skills with attention to detail.
• Availability to work onsite during scheduled events, including evenings or weekends as needed.
• Tech-savvy with the ability to quickly learn new systems and troubleshoot common AV issues.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards.
• Minimum of a High School Diploma or equivalent.

Responsibilities

• Serve as the onsite point of contact for VIP meetings.
• Assist with setup, configuration, and breakdown of meeting spaces, including seating, signage, and equipment.
• Provide basic AV troubleshooting support, including connecting laptops, troubleshooting audio/video issues, and managing conference call equipment.
• Ensure all meeting materials, technology, and facilities are prepared and functioning prior to events.
• Greet and assist VIP guests and attendees, maintaining a professional demeanor.
• Document issues and resolutions for continuous improvement.
• Setup events in an auditorium and classroom environment.
• Setup/breakdown of conference spaces to meet customer event needs.
• Perform preventative maintenance tasks to maintain spaces (cables, hardware).
• Responsible for job site documentation as needed.
• Perform support tasks in a timely and quality conscious manner; meeting support, connectors, video/audio recording.
• Work with internal/external teams professionally reflecting AVI-SPL values.
• Provide client training as needed.
• Adhere to local safety standards for site duties.

Skills

Meeting support

AV basics

Customer service

Calm under pressure

Organizational skills

Onsite events

Technical troubleshooting

Driver's license

Education

High school diploma or equivalent

Tools

AV equipment

Conference room tech

Troubleshooting

Job description

AVI-SPL is committed to delivering exceptional experiences for our clients and partners. We are seeking a dedicated Onsite Meeting Support Professional to ensure the seamless execution of high-profile meetings and events, providing top-tier support and audio-visual troubleshooting.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

Day-To-Day Responsibilities:

• Serve as the onsite point of contact for VIP meetings, ensuring all arrangements are executed flawlessly.
• Assist with setup, configuration, and breakdown of meeting spaces, including seating, signage, and equipment.
• Provide basic AV troubleshooting support, including connecting laptops, troubleshooting audio/video issues, and managing conference call equipment.
• Ensure all meeting materials, technology, and facilities are prepared and functioning prior to events.
• Greet and assist VIP guests and attendees, maintaining a professional and courteous demeanor.
• Document issues and resolutions for continuous improvement.
• Setup events in an auditorium and classroom environment
• Setup/breakdown of conference spaces to meet the customer event needs
• Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components
• Responsible for job site documentation as needed
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support
• Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties

WHAT WE’RE LOOKING FOR

Must-Haves:

• Proven experience supporting high-profile meetings or events is preferred.
• Basic knowledge of AV equipment, conference room technology, and troubleshooting.
• Excellent communication and people skills.
• Ability to remain calm and professional under pressure.
• Strong organizational skills with attention to detail.
• Availability to work onsite during scheduled events, including occasional evenings or weekends as needed.
• Tech-savvy with the ability to quickly learn new systems and troubleshoot common AV issues.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
• Minimum of a High School Diploma or equivalent

Nice-To-Haves:

• Formal education in Electronics or related field preferred
• AVIXA CTS Certification

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.