AV Lead Technician

Recruiting USA; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Recruiting USA in Austin, TX seeks a skilled Residential AV Lead Technician to install, service, and troubleshoot high-end home automation systems including distributed audio/video, lighting, and networking. You will lead projects, guide teammates, and ensure top-tier client service.

The ideal candidate has 5+ years’ field experience in residential AV, hands-on programming with Control4/Crestron/Lutron/Savant, and strong problem-solving and communication skills.

Qualifications

• 5+ years of field experience in residential AV and home automation.
• Hands-on experience with Control4, Crestron, Lutron, or Savant programming.
• Strong knowledge of AV systems, home networking, lighting control, motorized shading, and automation.
• Ability to troubleshoot and diagnose system issues effectively.
• Experience with wiring, termination, and rack building.

Responsibilities

• Install and service home automation systems (Control4, Crestron, Lutron, Savant).
• Work with networking systems (WAN/LAN, switching, routing, WiFi).
• Troubleshoot AV, automation, and networking issues.
• Perform new construction and retrofit wire installation (Cat/Coax/Fiber).
• Build and lace racks, configure surround sound and distributed audio/video systems.
• Install and configure Araknis and Ruckus networks.
• Provide client training on installed systems.
• Lead projects and collaborate with team members.

Skills

Residential AV

Home automation

Team leadership

Client communication

Troubleshooting

Wiring & rack building

Tools

Control4

Crestron

Lutron

Savant

Araknis

Ruckus

Job description

We are seeking a skilled and experienced Residential AV Lead Technician to join our team. This role is responsible for installing, servicing, and troubleshooting high-end home automation systems, including distributed audio and video, home theater setups, networking, and structured cabling. As a lead technician, you will provide expertise, guidance, and leadership to team members while ensuring top-tier client service.

The ideal candidate will have hands-on experience integrating smart lighting, motorized window coverings, security systems, sensors, cameras, automation programming, keypads, touchscreens, and smart locks. This role involves direct client interaction, requiring professionalism, strong communication skills, and problem-solving abilities.

This is a physically active position that includes installing projection systems, audio systems, control and automation systems, internet-based music systems, and universal remote controls.

Key Responsibilities

• Install and service home automation systems (Control4, Crestron, Lutron, Savant).
• Work with networking systems, including WAN/LAN, switching/routing, WiFi, and network programming.
• Troubleshoot and diagnose AV, automation, and networking issues.
• Perform new construction and retrofit wire installation, including Cat/Coax/Fiber termination.
• Build and lace racks, configure surround sound systems, and integrate distributed audio/video systems.
• Install and configure Lutron Radio RA2, RA3, Homeworks, and full-shade solutions.
• Set up and program Araknis and Ruckus networks.
• Provide client training on installed systems.
• Lead projects and collaborate with other team members to complete installations efficiently.
• Maintain a professional and courteous demeanor in all client interactions.

Qualifications & Experience

Required:

• 5+ years of field experience in residential AV and home automation.
• Hands‑on experience with Control4, Crestron, Lutron, or Savant programming.
• Strong knowledge of AV systems, home networking, lighting control, motorized shading, and automation.
• Ability to troubleshoot and diagnose system issues effectively.
• Experience with wire pulling, termination, and rack building.
• Strong written and verbal communication skills.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 50 lbs, climb ladders, and work in crawl spaces.
• Excellent attention to detail, multitasking, and problem‑solving skills.
• Punctual, professional, and team‑oriented attitude.

Preferred:

• Certifications in Control4, Crestron, Lutron, CEDIA, or similar.
• Control4 PCNA Certification, Automation Programmer, or Level II Certification.
• Experience configuring Araknis and Ruckus network solutions.

We are looking for a dedicated professional with a strong work ethic and a passion for technology who is eager to grow with our company. If you thrive in a fast‑paced environment and have the technical expertise to lead high‑end AV installations, we’d love to hear from you!