Lead AV Installation Technician

Electronic Environments; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Insurance benefits

401(k)

PTO policy

Employee purchasing program

Casual work environment

Training & conferences

Job summary

Electronic Environments in New York City is seeking an experienced Lead Technician with 5+ years AV installation and integration experience to lead on-site installations of home automation systems.

The role involves mentoring field technicians, coordinating with project teams, wiring, programming URC remotes, testing systems, and training clients after completion. On-call weekend rotation is required.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of Audio & Video distribution concepts and equipment (HDMI, Dante).
• IR, RS-232, and Network control protocols & communication.
• Networking standards including VPN connections & port forwarding concepts.
• Savant, Crestron and/or Control4 control systems.
• Lutron lighting & shade systems.
• OSHA 40 and applicable SST certification required. (or able to obtain with 6 months of employment)
• Valid driver’s license preferred.

Responsibilities

• Teach, mentor, and guide field technicians and junior technicians to install and commission AV home integration systems.
• Lead installations for AV control systems (e.g., wire ring out, wire management, labeling, termination).
• Install lighting keypads and touch panels; program URC remotes; mount displays and equipment.
• Document status reports and updates to project software; provide daily updates to project team.
• Verify punch list items and align with project timelines.
• Work with team to set up and test AV signal flows, perform testing, and diagnose issues.
• Communicate changes to project manager due to construction or other constraints.
• Interact professionally with external stakeholders (contractors, architects, clients) and support the project manager.
• Load programming and train clients in system use post-completion.
• On-call weekend rotation is required.

Skills

5+ years AV installation

Project coordination

VIP client interaction

Networking concepts

Education

High school diploma or equivalent

Tools

Crestron

Savant

Control4

Lutron

Crestron Toolbox

DNS

Dyn

Job description

ELECTRONIC ENVIRONMENTS has been an A/V industry pioneer and leader for over 35 years. We enjoy making technology fun and convenient for our clients. Electronic Environments offers a fast paced, fun environment where we deliver projects for customized home automation solutions including distributed entertainment systems, lighting controls, motorized shading, HVAC systems, access controls and IT infrastructure.

We are currently looking for an experienced Lead Technician in our NYCoffice. Our ideal candidate should possess 5+ years of AV installation and integration experience.

Responsibilities for this position include:

• Teach, mentor, and guide field technicians and junior technicians to successfully install and commission AV home integration systems.
• Act as the subject matter expert and lead installations for AV control systems including but not limited to:
  • Wire ring out.
  • Wire management, trimming, proper wire labeling standards, and termination including: RG6, Fiber, Cat6, Cat6A RJ-45 Compression, Solder, etc.
  • Lighting Keypad s and touch panel installation s.
  • Programming of URC remotes.
  • TV brackets and other mechanical display support devices.
  • Physical installation of control system components: racks, TVs, speakers, video walls, projectors, and other equipment.
• Document status reports, procedures, and updates to the project within project software. Provide daily updates to project team in applicable platform.
• Verify task list from daily punch list at the project site, follow in accordance with project timeline and expectations.
• Work alongside other project team members to set up and test AV signal flows, equipment functionality, and programming.
• Communicate with project manager and project stakeholders providing any changes required due to construction restraints or other issues that arise.
• Professionally interact with external stakeholders including but not limited to general contractors, architects, client staff, and clients. Connect with the project manager on any requests from external stakeholders.
• Perform diagnostics, troubleshooting, and testing of systems during installation phases. Report, document, and resolve issues as applicable.
• Load programming and train clients in system use with completion of a project.
• On-call weekend rotation is required.

Job Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of:
  • Audio & Video distribution concepts and equipment (HDMI, Dante audio)
  • IR, RS-232, and Network control protocols & communication.
  • Networking standards including, but not limited to, VPN connections & port forwarding concepts.
  • Savant, Creston and/or Control4 control systems.
  • Lutron lighting & shade systems.
• HVAC and thermostat functionality.
• Comfortable interacting with VIP clientele in a fast-paced environment.
• Understanding of product lines including Crestron, Savant, Sonos, Lutron, Snapav, Access Networks, Sonance, Bluebolt, Future Automation, and Seura.
• Working knowledge of Crestron Toolbox, Savant, Dyn, DNS, etc.
• Ability to lift, move, and push 50 lbs.
• Required to stand, walk, climb, sit, and use hands and fingers.
• OSHA 40 and applicable SST certification required. (or able to obtain with 6 months of employment)
• Valid driver’s license preferred.

Our company benefits include:

• Competitive salary based on experience
• Insurance benefits (Medical, Dental, Vision, FSA, Life, AD&D, LTD)
• 401(k) retirement plan
• Generous PTO policy
• Access to employee purchase opportunities
• Casual work environment & strong commitment to work/life balance
• Continuous training opportunities as well as attendance to industry conferences. C2