AV Lead Specialist

University of Colorado Boulder; Boulder (CO); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Onboarding assistance

Medical insurance

Dental insurance

Vision insurance

Retirement plan

EcoPass

Career growth

Job summary

The University Memorial Center (UMC) at the University of Colorado Boulder is seeking applications for an AV Lead Specialist. This role provides professional audio-visual support for events on-campus and off-site, guiding clients and supervising student staff.

You will lead AV setup, scheduling, training, and maintain equipment, working with event planners and UMC teams. The position offers a competitive salary and comprehensive benefits within a dynamic university setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of AV field experience supporting live events.
• Broad knowledge of AV concepts, equipment, and software.
• Experience setting up and operating AV for multiple venues.
• Ability to work with others and provide customer service.

Responsibilities

• Setup AV equipment for UMC rooms and campus events.
• Reserve rooms in scheduling software with Event Planners.
• Schedule student staff with UMC Set-up and custodial teams.
• Act as lead AV tech at major events and guide student staff.
• Attend weekly AV/UMC set-up meetings.
• Recommend new equipment purchases and upgrades.

Skills

AV concepts

Audio equipment

Video equipment

Lighting equipment

Customer service

Troubleshooting

Problem solving

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Yamaha mixers

Allen & Heath

Mackie

Behringer

Shure microphones

Crestron

Extron

Samsung projectors

Epson projectors

Logitech Meeting Owl

Meeting Owl

PowerPoint

Zoom

Microsoft Teams

OBS

Job description

Job Summary

The University Memorial Center (UMC) at the University ofColorado, Boulder is seeking applications for an AV LeadSpecialist! This position provides professionalaudio-visual support for all types of events and otherconference-related services both on-campus and for services offeredoff-site. This includes assuring customers that audio-visual needsand requirements are satisfied for events in and outside of the UMCby following CU standards and practices, and acts as a source ofknowledge by providing direction, guidance, and providingassistance to users, students, faculty, and staff. Additionally, this position hires, schedules and trains the UMCstudent AV team on the fundamentals of AV, correct equipment useand operating procedures, employee expectations, and overallstandard processes for AV set-up. This role will work incooperation with both the first and second shifts of the UMC Set-upteam and lends support when needed. This can include assisting theteam in setup and tear down of event furniture, roomcleaning/maintenance, and other duties as assigned by the AV andSetup Manager. CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect anddignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

Who We Are

The Divisionof Student Life consists of 36 departments that provide studentsupport and services dedicated to helping students becomesuccessful, curious, competent individuals during their time at CUBoulder. With more than 1.6 million visitors each year, the UniversityMemorial Center (UMC) is a dynamic hub where community andengagement come to life. Known as the “heart of campus,” the UMCbuzzes with activity, welcoming thousands daily to dine, study,shop, bowl or play billiards at The Connection, or immerse ingaming at the Alienware Buffalo Esports and Gaming Lounge. We hostnumerous live events, meetings, and conferences for the CU Bouldercampus and wider community in our various spaces, including theGlenn Miller Ballroom. As a workplace, the UMC offers a fast-paced,people-centered environment where every interaction contributes tocampus life. Home to a wide range of student services and an activeCU student government, we foster leadership, collaboration, andinnovation among our staff and student employees. We celebratediversity through food, art, music, and open exchange of ideas,cultivating belonging while supporting the campus spaces whereexpression and activism thrive. At the UMC, we are committed tostudent success and will work together to build human capacityfocused on a culture of care for all.

What Your Key Responsibilities Will Be

AV Event Setup and Scheduling

• Responsible for setup of AV equipment used for all UMC roomsand other campus event spaces in a timely manner and to customer'sneeds and satisfaction.
• Ability to look ahead in scheduling software to properlyreserve rooms beforehand with Event Planners.
• Review EMS Campus reservations to determine scheduling ofstudent staff for upcoming events.
• Schedule student staff and work in cooperation with UMC Set-upand custodial crews to ensure spaces are ready for events.
• Act as the lead AV tech during important UMC events, andintroduce clients to the student AV staff working the event.
• Attend weekly AV/UMC set-up meetings to assess upcoming eventswith planners and supervisor.
• Position recommends new equipment purchases and upgrades to UMCEvent and Setup Manager.

Staff/Student Staff Supervision

• Inspect work performed by student staff employees.
• Advertise new staffing opportunities for hiring of AV studentemployees.
• Update student employees on UMC and CU trainings and diversityrequirements.
• Train AV student employees on proper set-up and tear down ofequipment as well as safety procedures and equipmentoperation.
• Evaluate AV student employees, gathering feedback from UMCsetup staff, UMC Event Manager, UMC set-up student supervisor andclients to assist with evaluation outcomes.

Client and Event Management

• Provide clients and event planners with audio visual guidance,direction, and consultation for the many lectures, meetings,weddings, banquets, and conferences that take place in theUniversity Memorial Center, and other indoor and outdoor meetingspaces on campus.
• Provide event assessment to clients and communicate with theinternal UMC staff who are either working this event or assistingthe client.

AV Equipment Testing, Maintenance and Storage

• Position develops and maintains AV technical manual and otherdocuments including policies and procedures for AV student staff torefer to when needed.
• Test, repair, and conduct preventative maintenance onequipment.
• Set up and program Extron and Crestron AV operating systems,and adjust or reset to ensure proper performance of the systemswhen needed.
• Provide guidance to students on proper maintenance and storageof equipment in both the AV storage areas and AV office, in frontof the house and back of the house.
• Position works very closely and assists the UMC setup team withevent setups, modifications, teardowns, room cleanings, and othertasks as assigned.

What You Should Know

• This position operates University vehicles and requires anactive Driver's License in good standing.

What We Can Offer

• The annual salary range for this position is $52,000 -$58,500.
• Onboarding assistance is available within Student Life divisionguidelines.
• Our outstanding benefits include:
  • Paid days off: 22 vacation days, 15 sick leave days and 11holidays per year.
  • Access to medical, vision, dental and life insurance.
  • Tuition reimbursement.
  • A 10% employer contribution retirement plan.
  • EcoPass for free RTD rides.
  • Opportunity for career growth within the division of studentlife and the CU Boulder campus!

Benefits

At the University of Colorado Boulder, we arecommitted to supporting the holistic health and well-being of ouremployees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuitionassistance for you and your dependents; and an ECO Pass for localtransit. As one of Boulder County’s largest employers, CU Boulderoffers an inspiring academic community and access to world-classoutdoor recreation. In fact, CU Boulder has been named one of Forbes' America's BestLarge Employers , ranking #4 among large employers in Coloradoand #28 among universities nationwide. Explore additional perks andprograms through the CU Advantage program.

Be Statements

Be collaborative. Be inclusive. Be Boulder.

What We Require

• Bachelor’s degree or equivalent combination of education andexperience may substitute.
• 1 year of audio-visual (AV) field experience supporting liveevents.

What You Will Need

• Broad knowledge of audio-visual concepts, equipment, andsoftware in the disciplines of audio, video, and lighting.
• Experience in the setup and operation of equipment for eachfield of AV including but not limited to: audio boards, lightingboards, video switchers, projectors, monitors, splitters,microphones, speakers, and power distribution.
• Knowledge in the concepts of gain structure, signal flow, mixminus, and troubleshooting.
• Effective analytical and problem solving skills.
• Technical and computer problem solving skills.
• Demonstrable ability to independently complete job assignmentsin an appropriate prescribed amount of time.
• Ability to work well with others to complete jobassignments.
• Must possess good customer service skills.
• Ability to think critically and diagnose proper course ofaction when problems or issue arise to resolve them in a timely andproper manner.

What We Would Like You to Have

• Experience in a supervisory or leadership role.
• Specific knowledge of audio equipment including: Yamaha, Allen& Heath, Mackie, and Behringer mixers. DI boxes, Shure wiredand wireless microphones, digital audio recorders, audiointerfaces, JBL speakers and line arrays.
• Specific knowledge of video equipment including: Crestron andExtron media control systems, Samsung and Epson projectors, Logitech and Meeting Owl cameras, video switchers, televisions, andmonitors.
• Specific knowledge of lighting equipment including: Chamsys andETC lighting boards, ETC paradigm control and dimming systems,static/moving light fixtures.
• Knowledge of PC and Mac operating systems.
• Customer support with logging onto wireless networks.
• Skill with Power Point presentation software.
• Experience with video conferencing techniques and softwaresuchas Zoom, Microsoft Teams, and OBS.
• Strong ability in troubleshooting all manor of audio visualhardware and software.
• Experience working at an institution of higher education.

Essential Services

This position is designated “essential services.” The incumbent isrequired to respond to requests for work during campus emergencies(snow, wind, rain, flood and any other natural or man-made event)and report to work for his / her regularly assigned shift duringemergency campus closures.