AV Lead Specialist

University of Colorado; Boulder (CO); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Vacation days: 22 per year

Medical/dental/vision insurance

Tuition reimbursement

Retirement plan with 10% employer

EcoPass for transit

Job summary

The University Memorial Center (UMC) at the University of Colorado, Boulder seeks an AV Lead Specialist to provide professional audio-visual support for events on and off campus. You will hire, schedule, and train the UMC student AV team, lead during key events, and collaborate with the Set-up Manager to ensure excellent service and safe operations.

Ideal candidates will have 1 year of AV field experience, strong customer service skills, and familiarity with Extron/Crestron systems, along with

Qualifications

• Bachelor's degree or equivalent experience required.
• 1 year AV field experience with live events.
• Supervisory or leadership experience preferred.

Responsibilities

• AV event setup and scheduling for all rooms and events.
• Supervise and train student AV staff; coordinate staffing and safety procedures.
• Provide client and event management; offer AV guidance to planners and clients.
• Test, repair, and perform preventive maintenance on AV equipment and storage areas.

Skills

AV supervision

Event setup

Staff training

Customer service

Scheduling software

Education

Bachelor's degree or equivalent

Tools

Yamaha mixers

Crestron/Extron

Lighting boards

Projectors

Power distribution

Job description

Location: Boulder, Colorado

Employment Type: University Staff

Schedule: Full-Time

Posting Close Date: 02-Nov-2026

The University Memorial Center (UMC) at the University of Colorado, Boulder is seeking applications for an AV Lead Specialist! This position provides professional audio-visual support for all types of events and other conference-related services both on-campus and for services offered off-site. This includes assuring customers that audio-visual needs and requirements are satisfied for events in and outside of the UMC by following CU standards and practices, and acts as a source of knowledge by providing direction, guidance, and providing assistance to users, students, faculty, and staff.

Additionally, this position hires, schedules and trains the UMC student AV team on the fundamentals of AV, correct equipment use and operating procedures, employee expectations, and overall standard processes for AV set-up. This role will work in cooperation with both the first and second shifts of the UMC Set-up team and lends support when needed. This can include assisting the team in setup and tear down of event furniture, room cleaning/maintenance, and other duties as assigned by the AV and Setup Manager.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Division of Student Life consists of 36 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

With more than 1.6 million visitors each year, the University Memorial Center (UMC) is a dynamic hub where community and engagement come to life. Known as the "heart of campus," the UMC buzzes with activity, welcoming thousands daily to dine, study, shop, bowl or play billiards at The Connection, or immerse in gaming at the Alienware Buffalo Esports and Gaming Lounge. We host numerous live events, meetings, and conferences for the CU Boulder campus and wider community in our various spaces, including the Glenn Miller Ballroom. As a workplace, the UMC offers a fast-paced, people-centered environment where every interaction contributes to campus life. Home to a wide range of student services and an active CU student government, we foster leadership, collaboration, and innovation among our staff and student employees. We celebrate diversity through food, art, music, and open exchange of ideas, cultivating belonging while supporting the campus spaces where expression and activism thrive. At the UMC, we are committed to student success and will work together to build human capacity focused on a culture of care for all.

What Your Key Responsibilities Will Be

AV Event Setup and Scheduling

• Responsible for setup of AV equipment used for all UMC rooms and other campus event spaces in a timely manner and to customer's needs and satisfaction.
• Ability to look ahead in scheduling software to properly reserve rooms beforehand with Event Planners.
• Review EMS Campus reservations to determine scheduling of student staff for upcoming events.
• Schedule student staff and work in cooperation with UMC Set-up and custodial crews to ensure spaces are ready for events.
• Act as the lead AV tech during important UMC events, and introduce clients to the student AV staff working the event.
• Attend weekly AV/UMC set-up meetings to assess upcoming events with planners and supervisor.
• Position recommends new equipment purchases and upgrades to UMC Event and Setup Manager.

Staff/Student Staff Supervision

• Inspect work performed by student staff employees.
• Advertise new staffing opportunities for hiring of AV student employees.
• Update student employees on UMC and CU trainings and diversity requirements.
• Train AV student employees on proper set-up and tear down of equipment as well as safety procedures and equipment operation.
• Evaluate AV student employees, gathering feedback from UMC setup staff, UMC Event Manager, UMC set-up student supervisor and clients to assist with evaluation outcomes.

Client and Event Management

• Provide clients and event planners with audio visual guidance, direction, and consultation for the many lectures, meetings, weddings, banquets, and conferences that take place in the University Memorial Center, and other indoor and outdoor meeting spaces on campus.
• Provide event assessment to clients and communicate with the internal UMC staff who are either working this event or assisting the client.

AV Equipment Testing, Maintenance and Storage

• Position develops and maintains AV technical manual and other documents including policies and procedures for AV student staff to refer to when needed.
• Test, repair, and conduct preventative maintenance on equipment.
• Set up and program Extron and Crestron AV operating systems, and adjust or reset to ensure proper performance of the systems when needed.
• Provide guidance to students on proper maintenance and storage of equipment in both the AV storage areas and AV office, in front of the house and back of the house.
• Position works very closely and assists the UMC setup team with event setups, modifications, teardowns, room cleanings, and other tasks as assigned.

What You Should Know

• This position operates University vehicles and requires an active Driver's License in good standing.

What We Can Offer

• The annual salary range for this position is $52,000 - $58,500.
• Onboarding assistance is available within Student Life division guidelines.
• Our outstanding benefits include:
  • Paid days off: 22 vacation days, 15 sick leave days and 11 holidays per year.
  • Access to medical, vision, dental and life insurance.
  • Tuition reimbursement.
  • A 10% employer contribution retirement plan.
  • EcoPass for free RTD rides.
  • Opportunity for career growth within the division of student life and the CU Boulder campus!

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large Employers, ranking #4 among large employers in Colorado and #28 among universities nationwide. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be collaborative. Be inclusive. Be Boulder.

What We Require

• Bachelor's degree or equivalent combination of education and experience may substitute.
• 1 year of audio-visual (AV) field experience supporting live events.

What You Will Need

• Broad knowledge of audio-visual concepts, equipment, and software in the disciplines of audio, video, and lighting.
• Experience in the setup and operation of equipment for each field of AV including but not limited to: audio boards, lighting boards, video switchers, projectors, monitors, splitters, microphones, speakers, and power distribution.
• Knowledge in the concepts of gain structure, signal flow, mix minus, and troubleshooting.
• Effective analytical and problem solving skills.
• Technical and computer problem solving skills.
• Demonstrable ability to independently complete job assignments in an appropriate prescribed amount of time.
• Ability to work well with others to complete job assignments.
• Must possess good customer service skills.
• Ability to think critically and diagnose proper course of action when problems or issue arise to resolve them in a timely and proper manner.

What We Would Like You to Have

• Experience in a supervisory or leadership role.
• Specific knowledge of audio equipment including: Yamaha, Allen & Heath, Mackie, and Behringer mixers. DI boxes, Shure wired and wireless microphones, digital audio recorders, audio interfaces, JBL speakers and line arrays.
• Specific knowledge of video equipment including: Crestron and Extron media control systems, Samsung and Epson projectors, Logitech and Meeting Owl cameras, video switchers, televisions, and monitors.
• Specific knowledge of lighting equipment including: Chamsys and ETC lighting boards, ETC paradigm control and dimming systems, static/moving light fixtures.
• Knowledge of PC and Mac operating systems.
• Customer support with logging onto wireless networks.
• Skill with Power Point presentation software.
• Experience with video conferencing techniques and software such as Zoom, Microsoft Teams, and OBS.
• Strong ability in troubleshooting all manor of audio visual hardware and software.
• Experience working at an institution of higher education.

Essential Services

This position is designated "essential services." The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus closures.