AV Installation Technician

Socket.dev; Eau Claire (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Tusker is seeking an AV Install Technician to lead audiovisual installations from project start to completion at customer sites. The technician will read schematics, fabricate racks, and troubleshoot complex AV systems while adhering to safety standards.

CTS AVIXA certification is required or expected within the specified timelines; a valid driver's license and proficiency in English are essential for on-site work in various locations.

Qualifications

• Requires HS diploma or GED.
• CTS AVIXA certification or progress toward within 9–24 months.
• Experience in AV install projects and ability to read cabling drawings.

Responsibilities

• Install AV equipment safely per project requirements, independently or with teammates.
• Read and interpret AV/construction schematics accurately.
• Fabricate racks in-house or onsite per standards.
• Perform DSP and control-system changes and uploads.

Skills

Reading schematics

Rack fabrication

DSP programming

Troubleshooting

English communication

Driver's license

Education

High School Diploma

CTS AVIXA certification

Tools

Crestron

Extron

QSC

Shure

Biamp

Job description

Tusker is looking for an AV Install Technician. The AV Install Technician is responsible for installing audiovisual systems from project start through completion. This position reports to the AV General Manager and supports the safe, accurate, and professional delivery of AV installation work at customer sites.

Duties and Responsibilities

• Install AV equipment safely and in accordance with project requirements, either independently or in coordination with other technicians.
• Read and interpret AV and construction schematics accurately.
• Perform in-house and onsite rack fabrication in alignment with company and industry standards.
• Complete minor DSP and control-system changes and uploads.
• Troubleshoot advanced AV systems and resolve installation-related issues.
• Maintain working knowledge of common AV platforms and manufacturers, including Crestron, Extron, QSC, Shure, Biamp, BSS, Cisco, and Netgear.
• Provide daily project updates to management.
• Update AV flow documents daily to support post-project as-built documentation.
• Additional projects and duties may be assigned by the supervisor

Competencies and Skills

• Communicates technical information clearly to technical and non-technical audiences though effective speaking, listening, and written communication.
• Responds promptly and professionally to customer needs
• Demonstrates tact, sound judgement and composure when working under pressure, meeting deadlines or addressing customer concerns
• Identifies issues, gathers relevant information, evaluates options and develops practical solutions
• takes ownership of work, seeks opportunities for development and requests help when appropriate
• Balances individual and team responsibilities
• Follows policies and procedures
• Demonstrates accuracy and thoroughness
• Observes safety and security procedures
• Adjusts to changing work conditions, manages competing priorities and remains effective when delays occur

Knowledge, Education and Experience

• High school diploma or general education degree (GED) required.
• Minimum of one year of related experience or training, or an equivalent combination of education and experience.
• Current driver’s license with a good driving history required, including no more than two minor violations and/or one major violation within the previous 12 months.
• Ability to read structured cabling, physical security, and AV drawings.
• Experience installing, terminating, and testing wiring used in professional audio/visual and physical security infrastructure, including category cable, coax, fiber optic, speaker-line, XLR, quarter inch, and mini connections.
• Current or previous CTS certification from AVIXA required. If certification has lapsed or is not currently held, certification is expected within nine months of hire. Current or previous CTS-I certification from AVIXA preferred. If certification has lapsed or is not currently held, certification is expected within 24 months of hire.
• Ability to read and understand simple instructions, correspondence, memos, diagrams, and schedules.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.
• Ability to perform basic math, including addition, subtraction, multiplication, division, fractions, decimals, ratios, percentages, and interpretation of bar graphs.
• Ability to solve practical problems in situations with limited standardization.
• Understanding of computers and their integration with AV and security system technologies required
• Ability to read, write, present and correspond proficiently in English is required

Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Tuskers make hiring decisions based solely on qualifications, merit, and business needs at the time.