AV Installation Technician

Tusker; Eau Claire (WI); On-site; USD 34,000 - 41,000; Full time

Job summary

Tusker is seeking an AV Install Technician in Eau Claire, WI to install audiovisual systems from project start through completion on-site. The technician reports to the AV General Manager and ensures safe, accurate delivery at customer sites.

Responsibilities include reading AV schematics, on-site rack fabrication, DSP/control-system changes, and troubleshooting. CTS certification is required; CTS-I is preferred.

Qualifications

• Requires a high school diploma or GED.
• Minimum of one year related experience or training.
• Valid driver's license with a clean driving history.
• Ability to read AV drawings and schematics.
• CTS AVIXA certification required; CTS-I certification preferred.
• English reading and writing proficiency required.
• Ability to perform basic math and interpret bar graphs.

Responsibilities

• Install AV equipment safely and per project requirements.
• Read and interpret AV and construction schematics.
• In-house and onsite rack fabrication.
• Make minor DSP and control-system changes and uploads.
• Troubleshoot advanced AV systems and resolve issues.
• Provide daily project updates to management.
• Update post-project as-built documentation.

Skills

Technical communication

Customer-facing

Problem solving

Safety compliance

Teamwork

Education

High school diploma or GED

AVIXA CTS certification

CTS-I certification preferred

Tools

Crestron

Extron

QSC

Shure

Biamp

BSS

Cisco

Netgear

Job description

Eau Claire, WI

AV

Regular Full Time

On-site

AV Installation Technician

Tusker is looking for an AV Install Technician. The AV Install Technician is responsible for installing audiovisual systems from project start through completion. This position reports to the AV General Manager and supports the safe, accurate, and professional delivery of AV installation work at customer sites.

Duties and Responsibilities

• Install AV equipment safely and in accordance with project requirements, either independently or in coordination with other technicians.
• Read and interpret AV and construction schematics accurately.
• Perform in-house and onsite rack fabrication in alignment with company and industry standards.
• Complete minor DSP and control-system changes and uploads.
• Troubleshoot advanced AV systems and resolve installation-related issues.
• Maintain working knowledge of common AV platforms and manufacturers, including Crestron, Extron, QSC, Shure, Biamp, BSS, Cisco, and Netgear.
• Provide daily project updates to management.
• Update AV flow documents daily to support post-project as-built documentation.
• Additional projects and duties may be assigned by the supervisor

Competencies and Skills

• Communicates technical information clearly to technical and non-technical audiences though effective speaking, listening, and written communication.
• Responds promptly and professionally to customer needs
• Demonstrates tact, sound judgement and composure when working under pressure, meeting deadlines or addressing customer concerns
• Identifies issues, gathers relevant information, evaluates options and develops practical solutions
• takes ownership of work, seeks opportunities for development and requests help when appropriate
• Balances individual and team responsibilities
• Follows policies and procedures
• Demonstrates accuracy and thoroughness
• Observes safety and security procedures
• Adjusts to changing work conditions, manages competing priorities and remains effective when delays occur

Knowledge, Education and Experience

• High school diploma or general education degree (GED) required.
• Minimum of one year of related experience or training, or an equivalent combination of education and experience.
• Current driver’s license with a good driving history required, including no more than two minor violations and/or one major violation within the previous 12 months.
• Ability to read structured cabling, physical security, and AV drawings.
• Experience installing, terminating, and testing wiring used in professional audio/visual and physical security infrastructure, including category cable, coax, fiber optic, speaker-line, XLR, quarter inch, and mini connections.
• Current or previous CTS certification from AVIXA required. If certification has lapsed or is not currently held, certification is expected within nine months of hire.
• Current or previous CTS-I certification from AVIXA preferred. If certification has lapsed or is not currently held, certification is expected within 24 months of hire.
• Ability to read and understand simple instructions, correspondence, memos, diagrams, and schedules.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.
• Ability to perform basic math, including addition, subtraction, multiplication, division, fractions, decimals, ratios, percentages, and interpretation of bar graphs.
• Ability to solve practical problems in situations with limited standardization.
• Understanding of computers and their integration with AV and security system technologies required
• Ability to read, write, present and correspond proficiently in English is required

$25 - $30 an hour

Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Tuskers make hiring decisions based solely on qualifications, merit, and business needs at the time.