AV & Facilities Pro for High-Impact Corporate Meetings

PHD SERVICES LLC; Peoria (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

PHD Services LLC in Peoria, IL is seeking an Audio Visual and Facility Support Specialist to maintain and troubleshoot AV systems in corporate offices and conference spaces. This role requires strong technical troubleshooting, customer service, and the ability to manage multiple priorities in a fast-paced environment.

The ideal candidate will provide onsite support for meetings and events, coordinate with facilities teams, and ensure spaces remain operational and ready for use.

Qualifications

• High school diploma or equivalent.
• 3+ years supporting AV systems or related environments.
• Strong troubleshooting and problem-solving abilities.
• Experience supporting conference room technology and video conferencing systems.
• Ability to prioritize multiple tasks and work independently.

Responsibilities

• Inspect, test, and maintain conference room AV systems.
• Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools.
• Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment.
• Perform preventative maintenance on conference room and meeting space technology.
• Maintain inventory of AV equipment, cables, adapters, batteries, and related accessories.
• Coordinate equipment repairs, replacements, and upgrades as needed.
• Assist with installation and configuration of new AV equipment and technologies.
• Provide onsite support for meetings, presentations, executive briefings, and corporate events.
• Set up and test equipment prior to meetings and events.
• Assist presenters with presentations, connectivity, and meeting technology.
• Monitor and support live events to ensure uninterrupted operation.
• Restore conference rooms and event spaces following meetings and events.
• Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed.

Skills

Troubleshooting

Customer service

Communication

Prioritization

Independent work

Education

High school diploma

Job description

PHD Services LLC in Peoria, IL is seeking an Audio Visual and Facility Support Specialist to maintain and troubleshoot AV systems in corporate offices and conference spaces. This role requires strong technical troubleshooting, customer service, and the ability to manage multiple priorities in a fast-paced environment.

The ideal candidate will provide onsite support for meetings and events, coordinate with facilities teams, and ensure spaces remain operational and ready for use.