AV Event Specialist — Hospitality Tech & Client Experience

Encore Global; Florida; On-site; USD 35,000 - 45,000; Part time

Job summary

Hargrove, Inc. is seeking a Technical Specialist for on-site support in Davie, FL. The role focuses on the technical setup and operation of enhanced mid-level production events in a hospitality environment to ensure client satisfaction.

Responsibilities include equipment operation, troubleshooting, customer service, team mentorship, and event supervision. A bachelor’s degree is preferred, with 3+ years in event technology and 3-4 years in customer service or hospitality.

Qualifications

• 3+ years of event technology experience required.
• 3-4 years of customer service or hospitality experience preferred.
• Internal/External training and certifications per Encore Global program.

Responsibilities

• Equipment Operation: setup, operation, breakdown of advanced AV equipment.
• Customer Service: exceed client expectations and communicate effectively.
• Training/Staff Development: mentor and coach team members, develop technical skills.
• Event Supervision: supervise technicians during events.
• Equipment Maintenance: manage security, storage, inventory, and transport of equipment.

Skills

Event technology

Customer service

Team leadership

Troubleshooting

Education

Bachelor’s degree preferred

Tools

AV equipment

Job description

Hargrove, Inc. is seeking a Technical Specialist for on-site support in Davie, FL. The role focuses on the technical setup and operation of enhanced mid-level production events in a hospitality environment to ensure client satisfaction.

Responsibilities include equipment operation, troubleshooting, customer service, team mentorship, and event supervision. A bachelor’s degree is preferred, with 3+ years in event technology and 3-4 years in customer service or hospitality.