AV & Desktop Support Technician (L1) – Conference Rooms

Sky Systems, Inc. (SkySys); Aliso Viejo (CA); On-site; USD 44,083 - 48,216; Part time

Job summary

A technology services firm is seeking an L1 + AV Technician in Aliso Viejo, CA, to provide dispatch support for audio-visual systems and IT operations. This role involves troubleshooting desktop equipment, managing conference room technologies, and performing basic network checks. Successful candidates will have 2–4 years of IT and AV support experience, strong customer service skills, and a CompTIA A+ certification. The contract position offers a pay range of $32.00/hr - $35.00/hr based on experience.

Qualifications

• 2–4 years of experience in IT and AV support.
• Hands-on experience with AV hardware and meeting room technologies.
• Strong customer service, communication, and documentation skills.

Responsibilities

• Provide L1 Audio-Visual (AV) support for conference rooms.
• Troubleshoot desktops and laptops.
• Support Microsoft Teams Rooms and managed meeting room devices.

Skills

AV hardware support

Customer service skills

Networking & TCP/IP

Troubleshooting skills

Education

CompTIA A+ certification

Tools

ServiceNow

Jira

Job description

A technology services firm is seeking an L1 + AV Technician in Aliso Viejo, CA, to provide dispatch support for audio-visual systems and IT operations. This role involves troubleshooting desktop equipment, managing conference room technologies, and performing basic network checks. Successful candidates will have 2–4 years of IT and AV support experience, strong customer service skills, and a CompTIA A+ certification. The contract position offers a pay range of $32.00/hr - $35.00/hr based on experience.