AV & Classroom Technology Specialist

Gwynedd Mercy University; Spring House (PA); On-site; USD 48,000 - 64,000; Full time

Job summary

Gwynedd Mercy University in Gwynedd Valley, PA seeks a Media Support Specialist to manage audiovisual and classroom technology across spaces, ensuring reliability and readiness for events and classes.

The ideal candidate will own AV environments, troubleshoot issues, work with faculty and staff, and coordinate with vendors while documenting processes and mentoring others on AV best practices.

Qualifications

• Hands-on experience supporting audiovisual, classroom, conferencing, presentation, or related technologies.
• Strong troubleshooting and problem-solving skills, including willingness to investigate unfamiliar problems.
• Strong communication and interpersonal skills to work with faculty, staff, students, vendors, and others.

Responsibilities

• Take primary ownership of the University's audiovisual, classroom, meeting, and presentation technology environments.
• Regularly evaluate the condition and reliability of AV systems and identify problems before they interfere with classes, meetings, or events.
• Troubleshoot and resolve AV and related technology problems and coordinate repairs or vendor support when needed.
• Provide technical support for University events and serve as the lead AV resource for complex or high-profile events.
• Develop documentation and train other members of the User Services team so AV knowledge is shared.

Skills

AV technology

Troubleshooting

Event support

Communication

Ownership

Teamwork

Adaptability

Job description

Gwynedd Mercy University in Gwynedd Valley, PA seeks a Media Support Specialist to manage audiovisual and classroom technology across spaces, ensuring reliability and readiness for events and classes.

The ideal candidate will own AV environments, troubleshoot issues, work with faculty and staff, and coordinate with vendors while documenting processes and mentoring others on AV best practices.