Autonomous Vehicle Support Technician

WME Express; Austin (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

WME Express in Austin, TX is seeking a Technical Support Specialist to help keep self-driving vehicles operating safely and smoothly.

This onsite role requires hands-on Unix/Linux command line experience, familiarity with Slack and Jira, and the ability to troubleshoot and report issues promptly. Schedule: Monday–Friday, 11 AM–7 PM; pay: $20–$24 per hour; benefits available.

You will inspect cables, move vehicles around the garage, and communicate problems to engineering teams.

Qualifications

• 1+ year of technical support experience.
• Hands-on Unix/Linux command line experience.
• Experience with Slack and ticketing systems.
• Basic computer and troubleshooting skills.
• Valid driver's license held for 3+ years.
• Able to lift up to 50 lbs.
• Must work onsite in Austin, TX.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Troubleshoot vehicle and computer system issues.
• Use Unix/Linux commands to check system problems.
• Report and track issues using Slack and Jira.
• Check vehicle charging, startup, and shutdown.
• Inspect cables and basic vehicle equipment.
• Move vehicles around the garage.
• Communicate problems to engineering teams.

Skills

Unix/Linux command line

Technical troubleshooting

Driver's license

Authorized to work in the U.S.

Tools

Slack

Jira

Job description

Technical Support Specialist - Autonomous Vehicles

Location: Austin, TX (Onsite Only)
Pay: $20-$24 per hour
Schedule: Monday-Friday, 11 AM-7 PM
Benefits Available

We are hiring a Technical Support Specialist to help keep self-driving vehicles operating safely and smoothly.

Job Duties

• Troubleshoot vehicle and computer system issues

• Use Unix/Linux commands to check system problems

• Report and track issues using Slack and Jira

• Check vehicle charging, startup, and shutdown

• Inspect cables and basic vehicle equipment

• Move vehicles around the garage

• Communicate problems to engineering teams

Requirements

• 1+ year of technical support experience

• Hands-on Unix/Linux command line experience

• Experience with Slack and ticketing systems

• Basic computer and troubleshooting skills

• Valid driver's license held for 3+ years

• Able to lift up to 50 lbs

• Must work onsite in Austin, TX

• Authorized to work in the U.S. without sponsorship

Great backgrounds: IT Support Technician, Linux Support Technician, Help Desk Technician, Technical Support Specialist, or Fleet Support Technician.