Autonomous Vehicle Operator - Site Lead

ISEE; Portland (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

A technology firm specializing in autonomous solutions is seeking an Operations Specialist - Site Lead to monitor and support operations of Autonomous Yard Trucks. Candidates should have significant driving experience, strong technical skills, and the ability to work independently. Responsibilities include real-time monitoring, troubleshooting issues, and interacting with customers. Ideal applicants should possess excellent communication skills and a focus on safety and procedure, with preferences for those familiar with Linux and relevant tools.

Qualifications

• At least 5 years of driving experience.
• Must have a valid U.S. driver's license with a clean driving history.
• Must continually pass safety and performance checkpoints.
• Familiarity with Linux, Google Suite, Jira, Slack, and Git.
• Strong technical aptitude and ability to learn new software quickly.
• Experience with modern automotive systems.
• Commitment to safety, procedures, and software testing.
• Valid U.S. driver’s license with clean history (MVR check).
• Pass safety and performance checkpoints.
• Criminal background check required.
• Use a laptop in a moving vehicle up to 10 hours/day.
• Work outdoors up to 10 hours/day.
• Rotate shifts: nights, weekends, early mornings, holidays.
• Travel up to 2 months.

Responsibilities

• Monitor and support Autonomous Yard Trucks in real-time during operations.
• Provide troubleshooting support for HW or SW issues.
• Review log data of system failures and document issues.
• Isolate, track, document, and triage issues systematically.
• Update knowledge base and diagnostic trees to improve troubleshooting.
• Interact with customers as an ambassador for ISEE’s technology.

Skills

Excellent written and verbal communication

Technical acumen

Detail-oriented mindset focused on safety

Ability to operate independently

Ability to quickly learn new software and processes

Independence

Driving focus

Tools

Linux

Google Suite

Jira

Slack

Git

Job description

ISEE is seeking an Operations Specialist - Site Lead to join our Deployment & Operations Launch teams. Operation Specialists (AVOs) will help to support the operations and development of software and hardware on our Autonomous Yard Trucks (AYTs) and launch this technology in our customers' yards. You will be responsible for real-time monitoring of all systems onboard and offboard the vehicle while providing clear and concise feedback and reporting.

Responsibilities

• Monitor and support Autonomous Yard Trucks in real-time during operations
• Provide troubleshooting technical support for any HW or SW issues that occur on prototype vehicles
• Review log data of system failures and disengagements of autonomy system
• Isolate, track, document, and triage issues systematically
• Update knowledge base and diagnostic trees to maximize troubleshooting efficiency
• Interact with our customers as an ambassador for ISEE’s technology

Qualifications

• At least 21 years of age and at least 5 years of driving experience
• The ability to operate independently with little or no supervision
• Excellent written and verbal communication
• Technical acumen and familiarity with Linux, Google Suite, Jira, Slack, and Git are preferred
• Strong technical aptitude and ability to quickly learn new software and processes
• Proven interest and technical capability to work with modern automotive systems
• Experience in a professional work environment where safety, honesty, procedure, and/or software testing is emphasized
• Detail-oriented mindset with a focus on safety and procedure
• Ability to work in close quarters in a professional manner for extended periods of time
• Must have a valid U. S. driver's license and clean driving history, validated by a regular MVR check
• Must continually pass safety and performance checkpoints for continued employment
• Pass a criminal background check
• Use a laptop in a moving vehicle for up to 10 hours per day
• Work in outdoor conditions for up to 10 hours per day
• Able to work on rotating shifts, including nights, weekends, early mornings, and holidays
• Ability to travel for up to 2 months