Autonomous Vehicle Operations Manager

TSMG; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading field data collection company in Washington, DC is seeking a team leader to drive operational success and enhance client satisfaction. This role requires over 5 years of managerial experience, expertise in streamlining business operations, and strong analytical capabilities in modern technology platforms. The ideal candidate will collaborate with various stakeholders, ensuring excellence in service delivery and achieving key business metrics. An advanced degree is preferred to further support organizational growth initiatives.

Qualifications

• 5+ years of managerial experience in a dynamic environment.
• Expertise in managing large-scale production operations.
• Strong analytical skills with knowledge of Lean, Six Sigma, Kaizen, and DMAIC.

Responsibilities

• Lead and encourage teams to achieve business objectives.
• Supervise the implementation of business practices for excellence.
• Act as the primary liaison for client relations.

Skills

Managerial experience

Data analytics software

Lean methodologies

Six Sigma

Kaizen

DMAIC methodologies

Oral and written communication skills

Team collaboration

Education

Bachelor’s degree in Business Administration

MBA or advanced degree

Tools

Data analytics software

Job description

Company Description

Service Measure (SM) is a field data collection company founded in 2013 in New York.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Summary

Leads high-performing teams to meet business objectives and promote client satisfaction, excellence, and collaboration.

Responsibilities

• Lead and encourage the different teams to achieve business objectives and accelerate organizational growth.
• Develop and implement initiatives and partnerships that align with business goals.
• Supervise the implementation of efficient business practices to ensure excellence and continuous improvement at all levels.
• Develop management protocols and accountability systems to ensure timely execution of operational strategies.
• Act as the primary liaison for client relations, ensuring outstanding service and satisfaction across all interactions.
• Build and maintain professional relationships with clients, distributors, and vendors, targeting a high client happiness.
• Proactively deliver on client expectations by aligning internal teams’ performance and efficiency with client goals.
• Facilitate collaboration among department heads, partners, and delivery teams to develop a unified approach toward achieving corporate objectives.

Skills & Qualifications

• 5+ years of managerial experience in a dynamic, high-paced operations environment.
• Proficiency in using modern technology platforms, data analytics software, and tools to streamline operations and improve efficiency!
• Consistent track record to manage and develop high-performance teams in fast-paced, evolving settings.
• Expertise in managing large-scale production operations!
• Strong analytical capabilities with sophisticated knowledge of Lean, Six Sigma, Kaizen, and DMAIC methodologies.
• Demonstrated success in driving business growth and achieving key performance indicators.
• Strong oral and written communication skills tailored to various audiences, including executive level partners.
• Exceptional ability to collaborate with senior management, client representatives, and cross-functional teams to deliver effective strategies and solutions

Education

• Bachelor’s degree in Business Administration, or a related field. An equivalent combination of relevant education and professional experience will also be considered.
• MBA or advanced degree is strongly preferred.