Autonomous Vehicle Operations Manager

TSMG; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Service Measure is seeking a Senior Operations Leader to drive high-performing teams toward business objectives, enhancing client satisfaction, excellence, and cross-functional collaboration.

The role emphasizes development of initiatives, partnerships, and efficient practices to ensure excellence and growth across regions.

Qualifications

• 5+ years of managerial experience in a dynamic, high-paced operations environment.
• Proficiency in using modern technology platforms, data analytics software, and tools to streamline operations and improve efficiency.
• Consistent track record to manage and develop high-performance teams in fast-paced, evolving settings.
• Expertise in managing large-scale production operations.
• Strong analytical capabilities with Lean, Six Sigma, Kaizen, and DMAIC methodologies.
• Demonstrated success in driving business growth and achieving KPIs.
• Strong oral and written communication skills for executive audiences.
• Ability to collaborate with senior management, client representatives, and cross-functional teams.

Responsibilities

• Lead and encourage teams to achieve objectives and accelerate growth.
• Develop and implement initiatives and partnerships aligned with business goals.
• Supervise efficient business practices for excellence and continuous improvement.
• Develop management protocols and accountability systems for timely execution.
• Act as the primary liaison for client relations and satisfaction.
• Build relationships with clients, distributors, and vendors to achieve high client happiness.
• Deliver on client expectations by aligning internal teams’ performance with client goals.
• Foster collaboration among department heads, partners, and delivery teams.

Skills

People management

Data analytics

Lean Six Sigma

Operations optimization

Strategic planning

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration

MBA

Tools

Data analytics software

Operational management platforms

Job description

Company Description

Service Measure (SM) is a field data collection company founded in 2013 in New York.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Summary

Leads high-performing teams to meet business objectives and promote client satisfaction, excellence, and collaboration.

Responsibilities

• Lead and encourage the different teams to achieve business objectives and accelerate organizational growth.
• Develop and implement initiatives and partnerships that align with business goals.
• Supervise the implementation of efficient business practices to ensure excellence and continuous improvement at all levels.
• Develop management protocols and accountability systems to ensure timely execution of operational strategies.
• Act as the primary liaison for client relations, ensuring outstanding service and satisfaction across all interactions.
• Build and maintain professional relationships with clients, distributors, and vendors, targeting a high client happiness.
• Proactively deliver on client expectations by aligning internal teams’ performance and efficiency with client goals.
• Facilitate collaboration among department heads, partners, and delivery teams to develop a unified approach toward achieving corporate objectives.

Skills & Qualifications

• 5+ years of managerial experience in a dynamic, high-paced operations environment.
• Proficiency in using modern technology platforms, data analytics software, and tools to streamline operations and improve efficiency!
• Consistent track record to manage and develop high-performance teams in fast-paced, evolving settings.
• Expertise in managing large-scale production operations!
• Strong analytical capabilities with sophisticated knowledge of Lean, Six Sigma, Kaizen, and DMAIC methodologies.
• Demonstrated success in driving business growth and achieving key performance indicators.
• Strong oral and written communication skills tailored to various audiences, including executive level partners.
• Exceptional ability to collaborate with senior management, client representatives, and cross-functional teams to deliver effective strategies and solutions

Education

• Bachelor’s degree in Business Administration, or a related field. An equivalent combination of relevant education and professional experience will also be considered.
• MBA or advanced degree is strongly preferred.

Locations

Washington, DC, Orlando, FL