Autonomous Vehicle Field Systems Technician

Pronto; San Francisco (CA); On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Equity

Sick Time & Paid Holidays

Paid Parental Leave

Pre-Tax Commuter Benefit

Job summary

Pronto is seeking a field-based technician to install and deploy Pronto hardware and software on customer sites across the United States. You will calibrate systems, perform preventive maintenance, and troubleshoot hardware and software in real-world environments.

You will engage with customer teams, deliver basic training, and document service activities while traveling up to 75% of the time. Base salary ranges from $58,000 to $73,000 per year, with potential equity and bonus eligibility.

Qualifications

• 5+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.
• Proficiency with hand tools, diagnostic equipment, and electrical testing tools.
• Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).
• Comfortable working independently in field environments and with minimal supervision.
• Excellent interpersonal and communication skills.
• Willingness to travel up to 75% to customer sites.

Responsibilities

• Install on-site Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces.
• Install peripheral hardware such as network stations, gate systems, and office infrastructure.
• Conduct system calibrations and validation tests to meet standards.
• Coordinate with customer teams on training and maintenance.
• Carry out preventive maintenance tasks.
• Monitor and log equipment conditions for wear and environmental impact.
• Diagnose and repair hardware, software, and connectivity issues in the field.
• Serve as the face of Pronto during on-site visits and communicate professionally with customer personnel.
• Provide basic training to customer staff when required.
• Document all service activities using internal ticketing and CRM tools.

Skills

Field service experience

Automotive electronics

Mechatronics

Technical support

Client communication

Travel readiness

Education

Associate degree / trade certification

Tools

Hand tools

Diagnostic equipment

Electrical testing tools

Job description

Pronto is seeking a field-based technician to install and deploy Pronto hardware and software on customer sites across the United States. You will calibrate systems, perform preventive maintenance, and troubleshoot hardware and software in real-world environments.

You will engage with customer teams, deliver basic training, and document service activities while traveling up to 75% of the time. Base salary ranges from $58,000 to $73,000 per year, with potential equity and bonus eligibility.