Autonomous Vehicle Dispatch & Remote Ops Specialist

WME Express; Pflugerville (TX); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Full-time onsite

Job summary

WME Express in Austin, TX is seeking a Vehicle Remote Operator to monitor autonomous vehicles in real time using live camera feeds and remote systems. This is a full-time onsite role with hourly pay of $24–$25. Candidates should have 1+ year in dispatch or related fields and be capable of troubleshooting technical issues.

The role involves documenting events, tracking performance, and communicating during shifts. Join a growing team at the forefront of autonomous vehicle tech.

Qualifications

• 1+ year of experience in dispatch, tech support, fleet operations, teleoperations or similar roles.
• Experience troubleshooting technical issues and using ticketing systems.
• Comfortable monitoring multiple live camera feeds.
• Proficient with Jira/YouTrack or similar tools.
• Basic understanding of U.S. traffic laws and a clean driving record.
• Strong communication, organization and attention to detail.

Responsibilities

• Monitor autonomous vehicles using live camera feeds and remote tools.
• Respond to vehicle issues and document interventions in logs and sheets.
• Review trips, report unusual events and track performance metrics.
• Communicate updates during shift handoffs and participate in RCA discussions.
• Coordinate with teams to ensure safe, efficient operations.

Skills

Dispatch experience

Technical support

Fleet operations

Systems monitoring

Camera feeds monitoring

Traffic laws knowledge

Communication

Driving record clean

Team collaboration

Tools

Jira/YouTrack

Job description

WME Express in Austin, TX is seeking a Vehicle Remote Operator to monitor autonomous vehicles in real time using live camera feeds and remote systems. This is a full-time onsite role with hourly pay of $24–$25. Candidates should have 1+ year in dispatch or related fields and be capable of troubleshooting technical issues.

The role involves documenting events, tracking performance, and communicating during shifts. Join a growing team at the forefront of autonomous vehicle tech.