Autonomous Shuttle Concierge & Rider Experience Lead

Wealth Recruitment, LLC; Foster City (CA); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

Wealth Recruitment, LLC seeks an Autonomous Shuttle Attendant to support on-demand rider services in Foster City, CA. You will greet riders, verify identities, assist with flow, and communicate disruptions with empathy while maintaining safety.

The role emphasizes calm, clear communication, teamwork, and the ability to manage service interruptions. Shifts include mornings and afternoons with weekend flexibility as business needs grow.

Qualifications

• Minimum 2 years of experience in customer-facing roles such as customer service, retail, hospitality, transportation.

Responsabilités

• Uphold a safety-first, inclusive, and open-communication culture.
• Greet passengers and provide a warm, welcoming rider experience.
• Authenticate riders using badge scanning systems.
• Coordinate and hail autonomous vehicles between locations.
• Communicate with cross-functional operations teams through Slack and vehicle communication channels.
• Perform light crowd control and assist with rider flow management.
• Provide timely service updates and disruption communications.
• Assist passengers during service interruptions or emergency situations.
• Follow operational protocols and procedures accurately.

Connaissances

Customer Service

Verbal Communication

Interpersonal Skills

Calm Under Pressure

Slack

Safety Protocols

Attention to Detail

Outils

Badge Scanning Systems

Description du poste

Wealth Recruitment, LLC seeks an Autonomous Shuttle Attendant to support on-demand rider services in Foster City, CA. You will greet riders, verify identities, assist with flow, and communicate disruptions with empathy while maintaining safety.

The role emphasizes calm, clear communication, teamwork, and the ability to manage service interruptions. Shifts include mornings and afternoons with weekend flexibility as business needs grow.