Automotive Warranty & Claims Specialist

Quirk Auto Group Maine; Bangor (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

HSA

401(k) with company match

Life insurance

Paid time off

Holidays

Employee discounts

Monday–Friday schedule

Job summary

Quirk Auto Group is seeking an organized Automotive Warranty Administrator in Bangor, ME to join the fixed operations team. You will prepare, submit, and track warranty claims, acting as a liaison between service staff, technicians, accounting, and factory reps to maximize reimbursement and maintain compliant records.

You will verify documentation, reconcile receivables, address rejected claims, and stay current on recalls and TSBs.

Qualifications

• Dealership warranty administration experience preferred.
• Familiarity with DMS and warranty submission portals.
• Strong data-entry accuracy and document review skills.

Responsibilities

• Prepare, review, and submit factory warranty claims promptly.
• Verify supporting paperwork and technician narratives for compliance.
• Reconcile warranty receivables and postings to the ledger.
• Review and resubmit rejected claims or obtain approvals for write-offs.
• Follow up on aging claims and outstanding balances.
• Stay current with factory recalls, TSBs, and policy changes.
• Assist with warranty coding and coverage determinations for service teams.
• Maintain organized warranty files per factory retention standards.
• Support Fixed Operations Manager with clerical duties.

Skills

Attention to detail

Communication

Reliability

Organizational skills

Tools

CDK

Reynolds & Reynolds

Dealertrack

Job description

Quirk Auto Group is seeking an organized Automotive Warranty Administrator in Bangor, ME to join the fixed operations team. You will prepare, submit, and track warranty claims, acting as a liaison between service staff, technicians, accounting, and factory reps to maximize reimbursement and maintain compliant records.

You will verify documentation, reconcile receivables, address rejected claims, and stay current on recalls and TSBs.