Automotive Warranty Claims Specialist

Quirk Auto Group of Maine; Bangor (ME); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Health Savings Account (HSA)

401(k) with company match

Paid Time Off

Job summary

Quirk Auto Group in Bangor, ME is seeking an organized, detail-oriented Automotive Warranty Administrator to join our fixed operations team. The role focuses on preparing, submitting, and tracking dealership warranty claims, acting as a liaison between Service Advisors, Technicians, accounting, and factory representatives.

The ideal candidate has prior dealership warranty experience, familiarity with DMS systems, and strong data accuracy, communication, and reliability.

Qualifications

• Experience in warranty administration in a dealership or automotive setting.
• Familiarity with dealer management systems (CDK, Reynolds & Reynolds, Dealertrack) and warranty portals.
• Strong attention to detail with data entry, invoicing, and document review.
• Clear professional communication with service advisors, technicians, and controllers.
• Reliable team player able to meet tight processing deadlines.

Responsibilities

• Prepare, submit, and track factory warranty claims in line with manufacturer policies.
• Verify documentation and narratives for warranty submissions.
• Reconcile warranty receivables and postings to the general ledger.
• Review and resubmit rejected/unpaid claims; obtain authorization for write-offs as needed.
• Track aging claims and follow up on outstanding balances.
• Stay updated on factory recalls, bulletins, and policy changes.
• Support service advisors, technicians, and parts staff with warranty coding and coverage decisions.
• Maintain organized warranty/service files per factory retention standards.
• Assist Fixed Operations Manager with clerical duties and office organization.

Skills

Warranty processing

DMS familiarity

Attention to detail

Communication

Reliability

Tools

CDK

Reynolds & Reynolds

Dealertrack

Job description

Quirk Auto Group in Bangor, ME is seeking an organized, detail-oriented Automotive Warranty Administrator to join our fixed operations team. The role focuses on preparing, submitting, and tracking dealership warranty claims, acting as a liaison between Service Advisors, Technicians, accounting, and factory representatives.

The ideal candidate has prior dealership warranty experience, familiarity with DMS systems, and strong data accuracy, communication, and reliability.