Automotive Warranty Audit Specialist — Travel Ready

MSX International; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

MSX International is seeking a Warranty Process Review Audit Specialist to audit the Aston Martin & Rolls Royce North America Retailer network and provide detailed reviews of warranty and service processes. You will work with a national team and local management to complete audits within strict manufacturer guidelines, analyze KPI data, and deliver actionable reports to dealers and MSXI.

The role requires travel up to five days per week, fluency in English, strong problem-solving skills, and

Qualifications

• Automotive audit experience with dealer/warranty background.
• Minimum 1–2 years of experience with dealer management systems (ADP, R&R, CDK).
• Proficiency in MS Office, especially Excel and Word.
• English fluency; able to present online to virtual attendees.

Responsibilities

• Audit Aston Martin & Rolls Royce NA Retailer network and review warranty/service operations.
• Work within a national team and local management on the audit program.
• Complete audits within specified timescales and manufacturer guidelines.
• Maintain relations with local region and dealers.
• Create detailed report on audit findings with recommended actions.
• Explain findings to dealer staff and management; guide on best practices.

Skills

Audit experience

English fluency

Problem-solving

Excel proficiency

Travel planning

Independent work

Education

Industry-related qualification or degree

Tools

MS Office (Excel/Word)

Dealer Management Systems (ADP, R&R, CDK)

Job description

MSX International is seeking a Warranty Process Review Audit Specialist to audit the Aston Martin & Rolls Royce North America Retailer network and provide detailed reviews of warranty and service processes. You will work with a national team and local management to complete audits within strict manufacturer guidelines, analyze KPI data, and deliver actionable reports to dealers and MSXI.

The role requires travel up to five days per week, fluency in English, strong problem-solving skills, and