Automotive Warranty Administrator

Preston Motors; New Castle (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Preston Auto Group is seeking an Automotive Warranty Administrator to manage warranty claims, verify coverage, and submit claims for timely reimbursement. The role emphasizes precise documentation, adherence to manufacturer guidelines, and daily reconciliation of warranty receivables.

Ideal candidates will have prior warranty experience, familiarity with UCS/Reynolds & Reynolds, and strong Excel skills to maintain accurate schedules and ensure cash flow.

Qualifications

• Prior warranty experience required.
• Knowledge of UCS/Reynolds & Reynolds strongly preferred.
• Working knowledge of DMS software.
• Familiarity with automotive dealership service departments.
• Understanding of accounting debits and credits.
• Detail-oriented with proficiency in Microsoft Excel.

Responsibilities

• Work all dealer claims completely and daily.
• Book, close, and submit claims for payment.
• Maintain clean warranty receivable schedules to ensure proper cash flow.
• Read technician stories and apply appropriate labor codes.
• Help the dealership stay compliant with manufacturer policy.
• Perform additional clerical duties as needed.

Skills

Warranty claims processing

Microsoft Excel

Attention to detail

Tools

UCS/Reynolds & Reynolds

DMS software

Job description

Automotive Warranty Administrator

Preston Auto Group has an outstanding opportunity for a detail-oriented, highly organized Automotive Warranty Administrator. This role manages warranty claims and helps ensure repairs are documented accurately and submitted for timely reimbursement.

As our Automotive Warranty Administrator, you'll own the details behind every warranty claim — reviewing repair orders, verifying coverage, submitting claims, and following up on rejected or unpaid claims. This role is a great fit for someone organized, persistent, and comfortable working with detailed documentation and manufacturer guidelines.

Benefits

• Health, Dental & Vision Insurance
• 401(k) with Employer Match
• Paid Uniforms
• Paid Time Off
• Paid Training
• Employee Pricing on New Vehicles
• Free access to the Preston Auto Fitness Center

Responsibilities

• Work all dealer claims completely and daily
• Book, close, and submit claims for payment
• Maintain clean warranty receivable schedules to ensure proper cash flow
• Read technician stories and apply appropriate labor codes
• Help the dealership stay compliant with manufacturer policy
• Perform additional clerical duties as needed

Requirements

• Prior warranty experience required
• Knowledge of UCS/Reynolds & Reynolds strongly preferred
• Working knowledge of DMS software
• Familiarity with automotive dealership service departments
• Understanding of accounting debits and credits
• Detail-oriented with proficiency in Microsoft Excel

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.