Automotive Warranty Administrator

River Oaks CDJR; Lansing, Northern (IL, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

No cost, No Debt College Degree from a

Discounts on products, services, and a

Growth opportunities

Job summary

The Ed Napleton Automotive Group is seeking an Automotive Warranty Clerk at River Oaks Chrysler Dodge Jeep RAM to process, submit, and track warranty claims.

Responsibilities include preparing and submitting claims, ensuring proper documentation, and coordinating with parts and accounting to resolve receivables. The role requires attention to detail and solid communication skills, with standard dealership teamwork and compliance expectations.

Qualifications

• High school diploma or equivalent.
• Previous Automotive Warranty Administrative experience preferred.
• CDK experience highly desirable.
• Must be detail oriented and have strong organizational ability.
• Excellent verbal and written communication skills.
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Prepares, submits, and follows up on warranty claims.
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor.
• Keeps abreast of all factory recalls and announcements.
• Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly.
• Assists with body shop warranty claims and follows up on outstanding claims.
• Reconciles all warranty receivables and works with the accounting department to obtain payments.
• Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.
• Maintains all service and customer records as required by the warrantor.
• Other duties as assigned by management.

Skills

CDK experience

Warranty processing

Attention to detail

Communication skills

Education

High school diploma

Tools

CDK

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Warranty Clerklocated atRiver Oaks Chrysler Dodge Jeep RAM, theAutomotive Warranty Clerkisresponsible for processing, submitting, and tracking manufacturer warranty claims.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of$20.00-$25.00per hour
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• For addition benefit information please go to:NapletonCorp.MyBenefitsLibrary.com
• PaidVacation and Sick Time
• No cost, No Debt College Degree from Strayer University
• Discounts on products, services, and vehicles
• Growth opportunities

Job Responsibilities:

• Prepares, submits, and follows up on warranty claims
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by factory or distributor
• Keeps abreast of all factory recalls and announcements
• Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly
• Assists with body shop warranty claims and follows up on outstanding claims
• Reconciles all warranty receivables and works with the accounting department to obtain payments
• Keeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed
• Maintains all service and customer records as required by the warrantor
• Other duties as assigned by management

Job Requirements:

• High school diploma or equivalent
• Previous Automotive Warranty Administrative experience preferred.
• CDK experience highly desirable.
• Must be detail oriented and have strong organizational ability
• Excellent verbal and written communication skills
• Willingness to undergo a background check and drug screen in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.