Automotive Warranty Administrator

Zohorecruit; Birmingham (AL); On-site; USD 38,000 - 50,000; Full time

Job summary

Ourcompany in Birmingham, AL is seeking an Automotive Warranty Administrator to review warranty paperwork, verify criteria, and stay informed on recalls. The role requires persistent problem-solving and strong customer service skills. A background check might be required as part of the process.

This full-time position values computer proficiency, attention to detail, and the ability to coordinate with accounting to ensure timely payments and accurate warranty records.

Qualifications

• Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Experience preferred but not required.
• Strong customer service skills.
• Must have computer proficiency.
• Validdriver's license (sic)

Responsibilities

• Review all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.
• Keep abreast of all factory recalls and announcements.
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Maintain all service and customer records as required by the warrantor.
• Utilize technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment.
• Process and post all service warranty RO's.

Skills

Vehicle service knowledge

Customer service

Computer proficiency

Driver's license

Job description

Birmingham, United States | Posted on 09/24/2026

As an Automotive WarrantyAdministrator/Warranty Administrator you will be experienced and aware of the latest customer servicepractices and be a persistent problem solver.

Job Description

• Automotive Warranty Administrators / Warranty Admins reviewall warranty paperwork to ensure proper documentation and verifying criteriarequired by factory or distributor
  
• Automotive Warranty Admins keep abreast of all factoryrecalls and announcements
  
• Reconciling all warranty receivables and working with theaccounting department to obtain payments
  
• Automotive Warranty Administrators maintain all service andcustomer records as required by the warrantor
  
• Utilize technical knowledge of vehicle service to verifyproper documentation of repairs for warranty coverage and payment
  
• Automotive Warranty Administrator will process and post allservice warranty RO's
  

JobType: Full-time

Requirements

• Technicalknowledge of vehicle service to verify proper documentation of repairs forwarranty coverage and payment
  
• Experience preferred but not required
  
• Strongcustomer service skills a must
  
• Musthave computer proficiency
  
• Validdriver's license
  
• Must be willing to submit to background check, driving record & drug test
  

Experience

• Administrative: 2 years (Required)
  
• Computer Skills: 2 years (Required)
  

License

• Driver's License (Required)
  
• Compensationis based on experience and is competitive with the retail automotive industry.
  
• We offer excellent benefits.
  

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on thebasis of personal and professional competence and potential for advancementwithout regard for race, color, religion, sex, national origin, age, maritalstatus, disability or citizenship, as well as other classifications protectedby applicable federal, state or local laws.