Automotive Warranty Administrator

Zohorecruit; Asheville (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Zohorecruit in Asheville, NC is seeking an Automotive Warranty Administrator to manage warranty documentation and processing for our clients in the automotive retail sector.

You will review paperwork, stay current on recalls, reconcile receivables with accounting, and maintain complete records to ensure proper warranty payment and coverage. A background check and drug test may be required.

Qualifications

• Administrative experience is required (2+ years).
• Strong customer service skills are essential.
• Proficient computer skills and data entry accuracy.

Responsibilities

• Review warranty paperwork to ensure proper documentation and criteria required by factory or distributor.
• Stay informed on factory recalls and announcements.
• Reconcile warranty receivables with accounting to obtain payments.
• Maintain service and customer records as required by the warrantor.
• Verify repairs for warranty coverage using vehicle service knowledge.
• Process and post all service warranty RO's.

Skills

Customer service

Computer skills

Attention to detail

Job description

Asheville, United States | Posted on 09/24/2026

As an Automotive WarrantyAdministrator/Warranty Administrator you will be experienced and aware of the latest customer servicepractices and be a persistent problem solver.

Job Description

• Automotive Warranty Administrators / Warranty Admins reviewall warranty paperwork to ensure proper documentation and verifying criteriarequired by factory or distributor
  
• Automotive Warranty Admins keep abreast of all factoryrecalls and announcements
  
• Reconciling all warranty receivables and working with theaccounting department to obtain payments
  
• Automotive Warranty Administrators maintain all service andcustomer records as required by the warrantor
  
• Utilize technical knowledge of vehicle service to verifyproper documentation of repairs for warranty coverage and payment
  
• Automotive Warranty Administrator will process and post allservice warranty RO's
  

JobType: Full-time

Requirements

• Technicalknowledge of vehicle service to verify proper documentation of repairs forwarranty coverage and payment
  
• Experience preferred but not required
  
• Strongcustomer service skills a must
  
• Musthave computer proficiency
  
• Validdriver's license
  
• Must be willing to submit to background check, driving record & drug test
  

Experience:

• Administrative: 2 years (Required)
  
• Computer Skills: 2 years (Required)
  

License:

• Driver's License (Required)
  
• Compensationis based on experience and is competitive with the retail automotive industry.
  
• We offer excellent benefits.
  

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on thebasis of personal and professional competence and potential for advancementwithout regard for race, color, religion, sex, national origin, age, maritalstatus, disability or citizenship, as well as other classifications protectedby applicable federal, state or local laws.