Automotive Valet & Guest Experience Specialist

DARCARS Automotive Group; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on vehicle services

Opportunities to join community events

Internal career advancement

Job summary

DARCARS Toyota of Baltimore is hiring an Automotive Valet to support dealership operations and customer satisfaction. The valet will manage lane flow, greet customers, and help park and retrieve vehicles while coordinating with service staff.

Requirements include a valid driver’s license with a safe driving record, good communication, a High School diploma or GED, and the ability to stand for long periods and lift up to 30 lbs. Detailing or manual vehicle operation experience is a plus.

Qualifications

• Requires a valid driver’s license and safe driving record.
• Must communicate clearly with customers and staff.
• Demonstrated commitment to customer service.
• High School diploma or GED required.
• Ability to understand and follow instructions and policies.

Responsibilities

• Greet customers with a smile and guide them to parking or pickup.
• Direct customers to destinations when parking or retrieving vehicles.
• Assist with service write-up and tagging of vehicles.
• Support vehicle flow within the dealership as tickets are generated.
• Provide shuttle service to customers when requested.
• Report any safety or policy concerns to management.
• Maintain cleanliness of service area and remove trash as needed.
• Other duties as assigned.

Skills

Valid driver's license

Strong communication skills

Customer service mindset

Ability to lift 30 lbs

Education

High School diploma or equivalent

Job description

DARCARS Toyota of Baltimore is hiring an Automotive Valet to support dealership operations and customer satisfaction. The valet will manage lane flow, greet customers, and help park and retrieve vehicles while coordinating with service staff.

Requirements include a valid driver’s license with a safe driving record, good communication, a High School diploma or GED, and the ability to stand for long periods and lift up to 30 lbs. Detailing or manual vehicle operation experience is a plus.