Automotive Valet

DARCARS Automotive Group; Baltimore (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on vehicle services

Opportunities to join community events

Internal career advancement

Job summary

DARCARS Toyota of Baltimore is hiring an Automotive Valet to support dealership operations and customer satisfaction. The valet will manage lane flow, greet customers, and help park and retrieve vehicles while coordinating with service staff.

Requirements include a valid driver’s license with a safe driving record, good communication, a High School diploma or GED, and the ability to stand for long periods and lift up to 30 lbs. Detailing or manual vehicle operation experience is a plus.

Qualifications

• Requires a valid driver’s license and safe driving record.
• Must communicate clearly with customers and staff.
• Demonstrated commitment to customer service.
• High School diploma or GED required.
• Ability to understand and follow instructions and policies.

Responsibilities

• Greet customers with a smile and guide them to parking or pickup.
• Direct customers to destinations when parking or retrieving vehicles.
• Assist with service write-up and tagging of vehicles.
• Support vehicle flow within the dealership as tickets are generated.
• Provide shuttle service to customers when requested.
• Report any safety or policy concerns to management.
• Maintain cleanliness of service area and remove trash as needed.
• Other duties as assigned.

Skills

Valid driver's license

Strong communication skills

Customer service mindset

Ability to lift 30 lbs

Education

High School diploma or equivalent

Job description

DARCARS Toyota of Baltimoreisnow hiring anAutomotive Valet

TheAutomotive Valet positionplays an extremely important role in customer satisfaction and the overall continued success of our company. In this role,you areresponsible for lane management and will perform various tasks and errands.

For this role, you'll need:

• Valid driver’s license and acceptable, safe driving record
• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires a High School diploma or equivalent (GED)
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to bend, twist, and stand for long periods of time in various weather conditions
• Ability to lift a minimum of 30 lbs
• Detailing experience is a plus
• Ability to operate manual vehicles is a plus
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you'll:

• Conducts business in a professional and ethical manner
• Greets every customer with a smile
• Directs customers to their desired destinations when parking or retrieving their vehicles
• Assists with service write-up and tagging of customer vehicles
• Assists with efficient vehicle flow within dealership as service tickets are generated
• Assists Advisors and Technicians by moving client vehiclesto and from the shop andanything else they may need to complete the service visit
• Provides shuttle service to customers, when requested
• Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
• Maintains cleanliness of service area, keeping floor clean and dry, as necessary
• Responsible for garbage removal
• Cleans driveway and walkways, removing debris, ice, and snow, as necessary
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.