Automotive Valet & Customer Experience Specialist

Darcars; Silver Spring (MD); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

401k benefits

Employee discounts

Community service opportunities

Career advancement

Zusammenfassung

DARCARS of Silver Spring is seeking an Automotive Valet to play a key role in customer satisfaction by managing lanes and moving vehicles throughout the dealership.

You will greet customers, assist with service write-up, and help maintain a smooth flow of vehicles while upholding safety and courtesy. This entry-level role offers benefits like a 401k, employee discounts, and opportunities for internal advancement.

Qualifikationen

• Valid driver’s license and acceptable, safe driving record.
• Strong communication skills with customers and DARCARS employees.
• Demonstrated commitment to customer service.
• Requires a High School diploma or equivalent (GED).
• Must be at least eighteen years of age.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Requires the ability to bend, twist, and stand for long periods of time in various weather conditions.
• Ability to lift a minimum of 30 lbs.
• Detailing experience is a plus.
• Ability to operate manual vehicles is a plus.

Aufgaben

• Greets every customer with a smile and directs them to their vehicles.
• Directs customers to parking or retrieving their vehicles.
• Assists with service write-up and tagging of customer vehicles.
• Maintains efficient vehicle flow within the dealership as tickets are generated.
• Moves client vehicles to and from the shop as needed to complete service visits.
• Provides shuttle service to customers when requested.
• Reports safety or policy concerns to management.
• Maintains cleanliness of the service area and surrounding driveways.
• Assist in dealer exchanges and other duties as assigned.

Kenntnisse

Valid driver's license

Customer service

Communication skills

Ability to stand long periods

Detailing experience

Lift 30 lbs

Safe driving record

Teamwork

Ausbildung

High School diploma or GED

Jobbeschreibung

DARCARS of Silver Spring is seeking an Automotive Valet to play a key role in customer satisfaction by managing lanes and moving vehicles throughout the dealership.

You will greet customers, assist with service write-up, and help maintain a smooth flow of vehicles while upholding safety and courtesy. This entry-level role offers benefits like a 401k, employee discounts, and opportunities for internal advancement.