Automotive Title Clerk

Jim M'Lady Nissan; Crystal Lake (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

M’Lady Nissan in Crystal Lake, IL is seeking a detail-oriented, full-time License & Title Clerk to join our dealership team. The ideal candidate will have at least one year of automotive title and registration experience and thrive in a fast-paced environment where accuracy and customer service matter.

Responsibilities include processing registrations, preparing title documents, releasing liens, coordinating with sales, finance, and accounting, and assisting with general office duties.

Qualifications

• At least 1 year of automotive title and registration experience.
• Dealership experience preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to handle confidential documents and financial information.
• Professional, dependable, and team-oriented attitude.
• Willingness to assist with general office duties.

Responsibilities

• Enter data accurately and efficiently on a daily basis.
• Process vehicle registrations in the applicable state.
• Prepare tax, title, registration, and other required documents.
• Verify funds and lien payoff before processing title applications.
• Review title and registration forms for accuracy.
• Maintain organized tracking of out-of-state titles.
• Follow up on titles from auctions to ensure timely processing.
• Release liens and send titles for paid accounts.
• Maintain records and ensure compliance with state requirements.
• Collaborate with sales, finance, accounting, and management to resolve issues.
• Assist with general office responsibilities as needed.
• Answer incoming calls and greet customers.
• Provide coverage for other staff during busy periods.
• Maintain a professional, helpful attitude with customers and coworkers.

Skills

Automotive title experience

Attention to detail

Customer service

Team player

Data entry

Tools

MS Office

Job description

M’Lady Nissan is looking for a detail-oriented, dependable, and team-oriented Full-Time License & Title Clerk to join our dealership team. The ideal candidate will have at least one year of automotive title and registration experience and be comfortable working in a fast-paced dealership environment where accuracy, organization, and customer service are essential.

Responsibilities

Enter data accurately and efficiently on a daily basis.

Process all vehicles for registration in the state in which they will be titled.

Prepare tax, title, registration, and other required vehicle documents.

Verify that all funds have been collected and the correct lienholder has been paid off before processing title applications.

Review title and registration applications for accuracy and completeness.

Maintain an organized system for tracking and verifying out-of-state titles.

Follow up on titles from auctions and ensure they are received and processed in a timely manner.

Release liens and send titles for paid-in-full accounts, insurance payoffs, outside payoffs, and wholesale vehicles.

Maintain accurate records and ensure all title and registration paperwork complies with state requirements.

Work closely with the sales, finance, accounting, and management teams to resolve title and registration issues.

Assist with general office responsibilities as needed to support the dealership team.

Answer incoming phone calls and direct customers to the appropriate department or employee.

Greet and assist customers when they arrive at the dealership and help with basic customer needs when needed.

Provide coverage and support to other office staff during busy periods, breaks, or when additional assistance is needed.

Maintain a professional, helpful, and welcoming attitude when interacting with customers and coworkers.

Qualifications

At least 1 year of automotive title and registration experience preferred.

Dealership experience strongly preferred.

Strong attention to detail and accuracy.

Excellent organizational and time-management skills.

Ability to handle confidential documents and financial information.

Strong communication and customer service skills.

Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Proficiency with computers and standard office software.

Willingness to assist with general office and customer service duties as part of a team.

Professional, dependable, positive, and team-oriented attitude.

What We're Looking For

We are looking for someone who understands that being part of a dealership office means helping wherever needed. While the primary responsibility of this position is license and title processing, the successful candidate will also be willing to answer the phone, greet customers, assist with basic office needs, and provide support to coworkers when necessary.

M’Lady Nissan is an equal opportunity employer.