Automotive Technician A

Pep Boys; Glassboro (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading automotive service provider is seeking a skilled Technician to diagnose and repair a variety of vehicle systems. This role involves mentoring a team, providing customer education, and ensuring high-quality service. Candidates should have a strong background in automotive repair, multiple ASE certifications, and a commitment to customer satisfaction.

Qualifications

• At least 3 years of strong automotive diagnosis and repair experience.
• 4 or more ASE certifications preferred.
• Valid driver's license required.

Responsibilities

• Diagnose and repair various automotive systems.
• Explain technical diagnoses to customers.
• Assist fellow technicians in technical activities.

Skills

Automotive diagnosis

Problem-solving

Customer-focused attitude

Collaboration

Education

High School Diploma or GED

ASE certifications (A4, A5, A1, A6, A7, A8, L1)

Section 609 certification

State Inspection license

Job description

Position Summary

A Technician is primarily responsible for diagnosing drivability and electrical systems using their experience and technical expertise. They will use leadership and mentoring skills to drive a team towards increased customer care and satisfaction. The Technician will interact directly with customers, providing education on vehicle problems and proposed solutions.

Duties & Responsibilities

• Diagnose and repair to specifications, including brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Perform duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Explain technical diagnoses and repairs to non-mechanical individuals, including employees and customers, as required.
• Continuously update technical knowledge through formal training to stay current with automotive technology.
• Assist fellow technicians and mechanics in technical activities.
• Keep management informed of mechanical repair issues as they arise.
• Maintain an organized and clean shop environment.
• Follow all company policies, safety, and environmental rules.

Knowledge, Skills, and Abilities

This role is a leadership position within the shop. You are expected to set the pace and tone, while helping develop the team. Collaboration and a team-first mentality are essential. The following qualifications are required:

• High School Diploma or GED
• At least 3 years of strong automotive diagnosis, problem-solving, and repair experience
• 4 or more ASE certifications are preferred, including A4, A5, and two from A1, A6, A7, A8, L1
• Section 609 certification required
• State Inspection license if applicable
• High motivation, energy, and customer-focused attitude
• Valid driver's license
• Successful pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Physical Demands and Work Environment

The physical demands are representative of those needed to perform essential job functions. Reasonable accommodations will be provided for individuals with disabilities.

Physical Demands

• Frequently lift, carry, and move items up to 50 pounds without assistance.
• Stand and walk frequently for extended periods.
• Reach overhead and below knees, including squatting, bending, stooping, kneeling, and twisting.
• Communicate effectively via in-person, telephone, or telecommunications.
• Use computers to enter and retrieve information.
• Present information to groups of various sizes.
• Visually verify information, often in small print.
• Operate a motor vehicle safely.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.