Automotive Technician

Palmen Auto Stores; Racine (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Health, dental, and vision insurance

401K with company match

Job summary

Palmen Motors in Wisconsin seeks a Service Technician to service customer vehicles with accuracy and efficiency. You will diagnose, maintain, and repair systems, while clearly communicating with the Service Advisor and customers about required work and timelines.

We value attention to detail, teamwork, and a customer-first mindset; imports knowledge is a plus. The role offers competitive wages, comprehensive benefits, and growth opportunities at a family-owned dealership.

Qualifications

• Minimum High School Diploma or GED Equivalent Required.
• Valid driver’s license and clean driving record.
• Excellent customer service and communication skills.
• Ability to learn new technology, repair and service procedures and specifications.

Responsibilities

• Perform repair work with efficiency and in accordance with dealership policies.
• Test-drive vehicles and components using diagnostic tools and equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, A/C.
• Communicate with Service Advisor to keep customers informed of needed services.
• Provide time estimates for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

Skills

Broad vehicle tech knowledge

Customer service

Team player

Strong communication

Education

High school diploma or GED

Job description

We've recently updated our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the BEST to grow our family here at Palmen and our wages and benefits reflect that.

• Paid Time Off and flexible scheduling to ensure a healthy work/life balance
• Creative and competitive pay plan options
• Health, dental, and vision insurance
• 401K program with company match

Reporting to our Service Director, our Service Technician will be responsible for the efficient and accurate servicing of customer vehicles. This will include diagnosing, maintaining, and repairing vehicles entering the service department. This person will need to have keen attention to detail, strong communication skills, and passion for the customer experience. Although not required, import knowledge is highly preferred for this position.

Looking for a visual? Here is a message from our Dealer Principal

DEALERSHIP COMMITMENT

• Automotive Industry-leading compensation, competitive wages, optional bonus plans
• Paid training hours
• Health, Dental, Vision, Life, Short and Long Term Disability, and other insurance options (Full Time Only)
• 401k with company match (Full Time Only)
• Paid time off (Full Time Only)
• Discounts on vehicle purchases and parts

ESSENTIAL DUTIES (including but not limited to)

• Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
• Provide an estimate of time needed for additional repairs.
• Executing repairs under warranty to manufacturer specifications.

OUR EXPECTATIONS

• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Ability to collaborate effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Minimum High School Diploma Or GED Equivalent Required
• Valid driver's license and clean driving record

Here at Palmen Motors we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for 90 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you’re working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business. We're looking for sharp minded, energetic and motivated team players that can be a culture add to our current staff.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.