Automotive Technician

Toyota of Urbana; Milwaukee (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Top pay

Fair workload

Tool allowance

Paid training

Cross training

Flexible schedule

Benefits package

Vacation time

Employee discounts

Family owned

Job summary

The Ed Napleton Automotive Group is hiring an Automotive Service Technician at Lexus of Milwaukee. You will perform vehicle repair and maintenance per dealer and factory standards, diagnosing issues and communicating clearly with customers to build trust and confidence in Napleton.

We offer top-of-market compensation, paid training and certifications, tool allowances, flexible scheduling, comprehensive benefits, and opportunities for career advancement within a large, family-owned automotive

Qualifications

• Automotive service experience required.
• ASE certification desirable.
• Customer service excellence expected.
• Strong communication skills required.
• Valid driver's license required.
• Minimum age 18+ to comply with driving policy.

Responsibilities

• Perform repair and maintenance per repair order to dealer and factory standards.
• Communicate with Parts Department and Service Advisors to manage production and customer communication.
• Diagnose the cause of any malfunction and perform repair.
• Explain diagnoses and needed repairs to customers and staff.
• Stay updated with factory bulletins and participate in training as appropriate.
• Keep management aware of mechanical problems as they occur.
• Maintain an organized work area.

Skills

Customer service

Communication

Problem diagnosis

Teamwork

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located atLexus of Milwaukee, theAutomotive Service Technicianwill be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Top of market compensation plans
• Fair work distribution
• Organized special tools for higher production efficiency.
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Flexible scheduling options
• Medical, Dental, Vision, 401K, and additional benefits
• Accrued Vacation, and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated - 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area

Job Requirements:

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver's License
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws