Automotive Technician

TCM Werkshop; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

TCM Werkshop in Austin, TX seeks a General Service Technician to ensure all customer-requested work is completed and the vehicle is delivered in clean condition. You will keep the shop organized, stocked, and safe while delivering honest recommendations and quality service.

The role requires advanced diagnostic skills, experience with passenger vehicles, and the ability to communicate clearly in English. Must be able to lift 50 lbs and stand for extended periods as part of daily duties.

Qualifications

• Requires valid US driver’s license and insurability.
• 5+ years of practical auto technician experience.
• Advanced knowledge of diagnostics and repair procedures.
• Able to operate diagnostic tools and software.

Responsibilities

• Accurately completing services and repairs on customer vehicles with excellence and integrity.
• Explain vehicle condition and needed services to customers when required.
• Quality control and light cleaning of vehicles and work area.

Skills

Valid Driver's License

5+ years experience

Advanced diagnostics

Mechanical repairs

English communication

Computer & diagnostic tools

Heavy lifting 50lbs+

Job description

Locally owned and rooted in Austin, TCM Werkshop specializes in European auto repair as well asdomestic and Asian vehicles. From routine maintenance to complex diagnostics, the team delivers honest recommendations, quality work, and straightforward service that puts people first.

ROLE PURPOSE / OBJECTIVE

The General Service Technician is an important role at TCM Werkshop that ensures that all work requested by the customer has been completed and that the car is found in cleaner condition then when we found it. In addition this role helps make sure the shop is clean, organized, stocked and safe.

JOB RESPONSIBILITIES / DUTIES

Primary

• Accurately Completing Services and Repairs on Customer’s Vehicles: Technicians are expected to be experts in their craft and are expected to complete services and repairs with excellence, integrity, precision, and extreme care.
• Partner with Office Staff to Deliver on Company Sales Goals with Integrity: Technicians are expected to inspect each vehicle and quote any needed repairs and services to each customer. At times, technicians will be asked to work directly with customers to explain the condition of the vehicle and answer questions the customer may have about their needed services or repairs.

Secondary

• Quality Control: Perform Quality Control for assignments and light cleaning of vehicles if needed, all in accordance with company procedures.
• Cleaning & Prep: Assist in keeping personal bay area clean, safe, free of debris and other hazards.

Additional responsibilities and duties may be necessary based on the needs of the business.

QUALIFICATIONS / SKILLS

• Must possess a valid US Driver’s License, be insurable on shop insurance policy, and possess the ability to drive a vehicle with passengers.
• Must have at least 5 years of practical experience working as a technician in an auto repair facility.
• Must be an A or B level experiences technician
• Advanced knowledge of passenger automobile workings and systems.
• Advanced knowledge and skill in passenger automobiles diagnostics include using a diagnostic tree, performing testing procedures to discover the cause (and repairs needed) to correct a customer’s complaint.
• Advanced knowledge, ability and skill in performing mechanical repairs and services on passenger automobiles including removing and reinstalling parts and doing service procedures.
• Knowledge and skill of how to perform a thorough inspection on a passenger automobile for the purpose of finding service and repairs needed based on the miles and condition of the vehicle.
• Ability to clearly communicate in English with others verbally and written forms.
• Ability and knowledge of how to use a computer and diagnostic tools to diagnose vehicles, look up repair instructions, and access Customer Management Software.
• Ability to lift more than 50lbs without assistance.
• Ability be able to stand for periods of up to 60 min at a time.
• Skilled and able to perform basic counting and math.
• Ability to perform major and fine motor skill movements using body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

WE WELCOME YOU!

We’d love to consider your unique experiences and how you could make TCM Werkshop even better.

All qualified candidates will receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.