Automotive Technician

Mercedes Benz of Little Rock; Little Rock (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Life Insurance

Vision Insurance

Short term and long-term disability

401K

Paid time off

Closed on Sundays

Job summary

Mercedes Benz of Little Rock seeks an Automotive Technician to maintain, inspect, and repair vehicles. Responsibilities include performing repairs, diagnostics, and communicating effectively with colleagues and customers. Candidates should have at least 2 years of related experience and a high school diploma. The position offers a range of benefits, including medical and dental insurance, 401K, and paid time off.

Qualifications

• 2+ years experience as an automotive technician preferred.
• Demonstrates knowledge in area of service for automotive technicians.
• Additional certifications may be required, such as ASE Certification.

Responsibilities

• Perform vehicle repair and maintenance work with efficiency.
• Complete system diagnostics and automotive troubleshooting.
• Communicate with service advisors regarding service work status.

Skills

Automotive diagnostics

Customer service

Mechanical skills

Team collaboration

Computer skills

Education

High school diploma or equivalent

Tools

Electronic diagnostic equipment

Diagnostic tools

Job description

POSITION SUMMARY

An Automotive Technician, often called Service Tech, will maintain, inspect, and repair vehicles within the service bay. Provides accurate information to service manager and service advisors concerning vehicles processed through the company for business purposes.

ESSENTIAL DUTIES

• Perform vehicle repair, multi-point inspection, and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Complete system diagnostics and full automotive troubleshooting and testing
• Communicate with parts department and service advisors regularly to effectively manage production and customer communication
• Diagnose the cause of any malfunction and perform repair if authorized by the customer
• Make appropriate recommendations to ensure safety and reliability of customer vehicles
• Document work performed on each vehicle on the repair order
• Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools
• Keep aware of factory technical bulletins and participate in factory-sponsored training classes as appropriate
• Road-test vehicles to ensure quality work as needed
• Communicate directly with service advisors regarding the status of the service work
• Comply with company safety policies and procedures
• Efficient and accurate work in accordance with dealership and factory standards
• Continuously learn new technical information and techniques
• Attend technician training courses, as requested by service manager
• May be asked to train and/or mentor other coworkers, as needed
• May be asked to speak with or ride with customers, if authorized by supervisor
• Conduct business in an ethical and professional manner
• Perform other job‑related duties and responsibilities as may be assigned from time to time

ADDITIONAL RESPONSIBILITIES

• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean shop area
• Expected to arrive to work on time and work the required shift
• Follow instructions from supervisor
• Interact effectively with coworkers
• Receive feedback from supervisor in a positive manner

QUALIFICATIONS

• Work experience within the related job duties assigned; 2+ years experience as an automotive technician preferred.
• Demonstrates knowledge in area of service for automotive technicians
• Additional certifications may be required, such as ASE Certification, etc.
• A-level qualifications, including Diagnostic, Electrical and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Ability to collaborate effectively and to operate electronic diagnostic equipment
• Ability to learn new technology, repair and service procedures and specifications

EDUCATION

High school diploma or equivalent. See qualifications above for further education requirements.

PHYSICAL DEMANDS

The employee is regularly required to stand and walk, frequently required to climb, stoop, kneel, crouch or crawl, and must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics include moderate noise level, frequent customer vehicle test drives, and a professional service bay area. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PRE‑EMPLOYMENT SCREENING

Motor vehicle record, drug screen, and background checks required.

WHAT WE OFFER

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays

COMPANY STATEMENTS

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time. This job description is not intended to maintain a complete list of all responsibilities, duties, and skills required for this job. Employees are employed at will. The company is an equal opportunity employer. It provides equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.