Automotive Store Manager: Lead, Grow & Excel KPIs

Robertson Tire; Watkins (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings and Flexible Spending

401(K) with company match

Paid Time Off

Paid Holidays

Discounts on Products and Services

Training and ASE Certifications

Job summary

Big Brand Tire & Service is seeking an experienced Store/Service Manager in Oklahoma. You will lead a high-volume team, drive KPIs, manage guest experience, and oversee payroll, inventory, and budget adherence. A strong customer focus and proven people leadership are essential for success.

You’ll run operations across service and sales, ensuring compliance and performance while delivering five-star service to our guests. Weekend availability is required.

Qualifications

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven ability to lead teams, coach staff and drive results
• Strong customer focus and problem solving skills

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
• Own the guest experience: model five-star service; lead estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, provide clear recommendations
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, policy adherence

Skills

Leadership

Sales leadership

People management

KPIs

Customer service

Job description

Big Brand Tire & Service is seeking an experienced Store/Service Manager in Oklahoma. You will lead a high-volume team, drive KPIs, manage guest experience, and oversee payroll, inventory, and budget adherence. A strong customer focus and proven people leadership are essential for success.

You’ll run operations across service and sales, ensuring compliance and performance while delivering five-star service to our guests. Weekend availability is required.