Automotive Store Manager

Midas International, LLC; Virginia; On-site; USD 55,000 - 75,000; Full time

Job summary

Midas International, LLC is seeking an Automotive Store Manager in Virginia. This leadership position involves overseeing store operations, leading a team, and ensuring customer satisfaction. Ideal candidates should have management experience in automotive repair, strong leadership skills, and a good understanding of service operations.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory counts and be responsible for inventory losses.

Skills

Leadership ability

General automotive knowledge

Strong POS computer and internet skills

Education

College degree or coursework

Job description

Automotive Store Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies, and profit/loss accountability. They promote customer satisfaction and retention, as well as growth of existing and new business. The Store Manager oversees overall operations in terms of cost control, inventory management, environmental compliance, and safety. They provide strong and consistent leadership to cultivate a harmonious, collaborative, and highly productive work culture.

We seek a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or some coursework (preferred), three years of experience in the automotive repair industry, supervisory/management/mentoring experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Manage and direct all automotive and general service technicians, including recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees.
• Deliver exceptional customer service, listening and consulting with customers.
• Follow up with customers regarding services requested, estimated completion times, etc.
• Oversee vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team while aligning with company vision, purpose, core values, and employee creed.
• Oversee all sales, accounting, and clerical functions from Service Advisors.
• Supervise technicians’ inspections, diagnosing, and repairing domestic, European, and Asian vehicles and light trucks.
• Maintain inventory counts and be responsible for inventory losses.
• Ensure overall cleanliness and organization of the facility, including environmental compliance.
• Manage employee payroll, record keeping of hours, and scheduling.
• Update and submit daily sales reports to corporate.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Strong POS computer and internet skills.
• Leadership ability.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

At Midas, we are a leading destination for automotive services, developing career paths and building community relationships. We handle everything from tires and brakes to oil changes, offering endless opportunities to grow and develop expertise.

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Questions for applicants include:

• Do you have more than 3 years of experience as a service or store manager in an auto repair facility? *
• Have you ever been responsible for achieving sales quotas or worked in a commission-only sales environment? *
• How many years of customer service management experience do you have? *
• Are you willing to work weekends and holidays as needed? *
• Do you have a valid driver’s license? *

Example of career progression: Started as an entry-level Oil Changer, then within 2.5 years became Assistant General Manager, and subsequently General Manager of the northern store.