Automotive Store Manager

Tuffy Tire & Auto 32001; Springfield (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Training & development

Base Pay Plus Uncapped Sales Bonus

Paid Holidays

Reimbursement for ASE certifications

Closed on Sundays

Competitive Compensation

Five day work week

Job summary

Tuffy Tire & Auto 32001 is seeking an outgoing Automotive Store Manager in Springfield, Illinois. The role requires strong sales and customer service focus, along with management capabilities to oversee shop operations and staff.

The ideal candidate will excel in ensuring customer satisfaction and maintaining quality service standards. Responsibilities include leading a team, handling customer concerns, and driving sales performance. We provide competitive compensation, training opportunities, and a supportive work environment.

Qualifications

• Preferably previous retail management experience as a Manager or Assistant Manager.
• Demonstrated ability to meet or exceed sales performance standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure customer satisfaction is a top priority.
• Identify and address customer concerns and needs.
• Review completed inspections and offer solutions.
• Conduct invoicing delivery and review completed work.
• Oversee shop operations for sales and profits.
• Ensure adherence to inspection processes and safety procedures.
• Maintain and hire quality staff reflecting company culture.
• Control shop costs and uphold quality standards.

Skills

Retail management

Sales experience

Organizational skills

Team building

Leadership skills

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Paid time off
• Training & development

Benefits/Perks

• Base Pay Plus Uncapped Sales Bonus
• Paid Holidays and Paid Time Off
• Reimbursement for any successfully completed ASE certifications
• Closed on Sundays
• Competitive Compensation with bonus incentives
• Uniforms provided
• Five day work week

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self‑motivated sales individual with a customer‑focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Hiring and maintaining a staff of professionals that reflect the company culture
• Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

• Previous retail management (Manager or Assistant Manager) is preferred
• Previous sales experience with the proven ability to meet or exceed performance standards
• Ability to thrive in a fast‑paced environment
• Strong organizational skills
• Excellent team building and leadership skills