Automotive Store Manager

Tuffy Tire & Auto 10013; Elyria (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Health insurance

Paid time off

Training & development

Flexible Scheduling

Job summary

A leading automotive service company in Elyria, Ohio, seeks an Automotive Store Manager to ensure exceptional customer service and operational efficiency. The ideal candidate will have a background in retail management and demonstrate strong sales and leadership skills. This role offers a competitive salary along with various benefits. Apply now to join the team!

Qualifications

• Previous retail management experience preferred.
• Proven sales performance is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure customer satisfaction.
• Identify customer needs.
• Review inspections and offer solutions.
• Oversee service center operations.
• Maintain a professional staff.

Skills

Sales ability

Organizational skills

Team building

Leadership skills

Education

Bachelor’s degree in management or related field

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. Also, the Automotive Store Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Hiring and maintaining a staff of professionals that reflect the company culture
• Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

• Previous retail management (Manager or Assistant Manager) is preferred
• Previous sales experience with the proven ability to meet or exceed performance standards
• Ability to thrive in a fast-paced environment
• Strong organizational skills
• Excellent team building and leadership skills
• Bachelor’s degree in management, business administration, or relevant field is preferred

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!