Automotive Store Manager

Midas; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Job summary

A leading automotive service provider is seeking an experienced Store Manager to oversee operations and drive customer satisfaction. The ideal candidate will have at least 2 years of management experience in the automotive repair industry, strong leadership skills, and the ability to work flexible hours. Responsibilities include team management, customer service excellence, and inventory management. This role offers competitive salary and benefits, including training and development opportunities.

Qualifications

• A minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver's license.
• Good communication skills are essential.
• Strong POS computer and Internet skills.
• Proven leadership ability and team-building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license required.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Maintain inventory counts and manage employee payroll.
• Discuss pricing estimates and promote shop service specials.
• Lead and train the team while upholding company values and vision.
• Oversee sales, accounting and clerical functions from Service Advisors.
• Ensure inspections and repairs on various vehicles and light trucks meet standards.
• Maintain inventory counts and manage losses.
• Ensure cleanliness and environmental compliance of the facility.
• Handle payroll records and scheduling; submit daily sales reports.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Strong POS computer and Internet skills

Team building skills

Flexible retail schedule

Valid driver’s license

Education

College degree or some coursework

Tools

POS system

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license