Automotive Store Manager

Leggett Automotive; Greensboro (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Midas is seeking a seasoned Store Manager in Greensboro, NC to oversee automotive and general service operations, safety, efficiency, and profit/loss accountability. You will lead a team of technicians and service advisors to deliver high quality work and customer satisfaction.

The ideal candidate has a college degree or coursework, 3+ years in automotive repair with supervisory experience, a continuous improvement mindset, P&L experience, and strong interpersonal skills.

Qualifications

• Minimum 2 years store/service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership and team-building abilities
• Able to work weekends/holidays; Closed Sundays
• Valid driver’s license

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times, etc.
• Oversee vehicle inspections and build comprehensive repair orders with parts sourcing
• Deliver and discuss pricing estimates and promote shop service specials
• Lead, manage, and train team while aligning with company vision, values and creed
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of vehicles
• Maintain inventory counts and manage losses
• Ensure facility cleanliness and environmental compliance
• Payroll and scheduling record keeping
• Update and submit daily sales reports to Corporate

Skills

Store management experience

Customer service

Communication

Leadership

Team building

Problem-solving

Flexibility

General automotive knowledge

POS system skills

Education

College degree or coursework (preferred)

Tools

POS system proficiency

Internet skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations - building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee's payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends and holidays. Closed on Sunday.
• Valid driver's license