Automotive Store Manager

Midas BRATCHER; Orland Park (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Employee discounts

Job summary

Midas BRATCHER in Orland Park, Illinois is seeking a Store Manager to oversee daily operations and ensure customer satisfaction. This role involves managing a team, handling financial performance, and ensuring compliance with safety regulations.

The ideal candidate has at least 2 years of managerial experience in an automotive environment, strong interpersonal skills, and a flexible schedule. Competitive salary and benefits offered.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, and motivate employees.
• Deliver exceptional customer service and consult customers.
• Oversee vehicle inspections and make thorough recommendations.
• Lead and manage the team while promoting company values.
• Maintain inventory counts and oversee overall facility cleanliness.

Skills

Customer service disposition

Leadership ability

Team building skills

General automotive knowledge

POS computer skills

Communication skills

Education

College degree or some coursework

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position to lead this Multi-million dollar location has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license