Automotive Store Manager

Midas Auto Experts; Philadelphia (Philadelphia County); On-site; USD 62,000 - 88,000; Full time

Job summary

Join a leading company dedicated to quality automotive services as an Automotive Store Manager. In this role, you will oversee service department activities and ensure exceptional customer satisfaction while managing a team. Midas Auto Experts values personal growth and is committed to training and promoting from within the organization.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Qualifications

• Minimum of 2 years service manager experience.
• General automotive knowledge required.
• Valid driver's license needed.

Responsibilities

• Manage automotive service activities and ensure compliance with policies.
• Deliver exceptional customer service and oversee vehicle inspections.
• Supervise up to 10 employees.

Skills

Customer Service

Communication

Leadership

Team Building

Job description

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Manager Job Description

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
  
  
  

Manager Job Description

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.
  
  
  

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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