Automotive Store Manager

Midas Auto Experts; Toms River (NJ); On-site; USD 80,000 - 90,000; Full time

Job summary

Midas Auto Experts is seeking an Automotive Store Manager to oversee store operations with responsibilities for staff management, customer satisfaction, and business performance. Ideal candidates will have a college degree or relevant experience in automotive management with strong leadership skills. Join a well-regarded company committed to excellence in service.

Benefits

Online Training

Paid Time Off

Sick Time

Health Insurance

Employee Discounts

Qualifications

• Minimum of 2 years of store or service manager experience.
• Excellent customer service disposition.
• Ability to work a flexible retail schedule including weekends and holidays.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service while consulting with customers.
• Oversee complete vehicle inspections and make recommendations.

Skills

Customer Service

Communication

Leadership

Team Building

General Automotive Knowledge

Education

College degree or some coursework

Tools

POS systems

Computer skills

Job description

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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate
  
  
  

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license
  
  
  

Benefits

• Online Training
• Paid Time Off
• Sick Time
• Health Insurance
• Employee Discounts

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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