Automotive Store Manager

Midas; Howell Township (NJ); On-site; USD 50,000 - 75,000; Full time

Job summary

Midas is seeking an automotive service manager to lead and manage service department activities at their retail store. The ideal candidate will have at least two years of managerial experience in a service environment, strong customer service skills, and the ability to support and train a team. This role emphasizes quality customer service, operational efficiency, and team collaboration.

Benefits

Medical, Dental and Vision

5 day work week

Paid Vacation/Sick Time

401k

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Ability to work a flexible retail schedule including weekends.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.

Skills

Customer service disposition

Good communication skills

Leadership ability

Team building skills

Job description

• At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

  We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

  Responsibilities

  As a Midasautomotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise employees
  • Oversee technicians’ inspections, diagnosing and repairing of vehicles
  • Maintain inventory counts

  Benefits

  • Medical, Dental and Vision
  • 5 day work week
  • Paid Vacation/Sick Time
  • 401k

  Qualifications

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends.
  • Valid driver’s license