Automotive Store Manager

Midas Auto Service Experts; McFarland (WI); On-site; USD 60,000 - 100,000; Full time

Job summary

Ein etabliertes Unternehmen im Automobilsektor sucht einen dynamischen Store Manager, der die Geschäftsabläufe und die Leistung des Standorts leitet. In dieser spannenden Rolle sind Sie verantwortlich für die Förderung von Kundenzufriedenheit, Effizienz und Rentabilität. Sie werden ein engagiertes Team führen und sicherstellen, dass alle Aspekte des Betriebs reibungslos ablaufen, einschließlich Kostenkontrolle und Bestandsmanagement. Wenn Sie über eine unternehmerische Denkweise und eine Leidenschaft für den Automobilsektor verfügen, ist dies die perfekte Gelegenheit für Sie, in einem wachsenden Unternehmen zu glänzen.

Qualifications

• Mindestens 2 Jahre Erfahrung im Management von Geschäften oder Dienstleistungen.
• Ausgezeichnete Fähigkeiten im Kundenservice und in der Kommunikation.

Responsibilities

• Mitarbeiter rekrutieren, einstellen, schulen und motivieren.
• Außergewöhnlichen Kundenservice bieten und Kunden konsultieren.

Skills

Kundenservice

Führungsfähigkeiten

Kommunikationsfähigkeiten

POS-Kenntnisse

Allgemeines Automobilwissen

Education

Hochschulabschluss oder entsprechende Kurse

Job description

Join to apply for the Automotive Store Manager role at Midas Auto Service Experts.

At Midas, we are dedicated to providing quality services to customer vehicles in areas such as inspection, diagnosis, and repair, utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit/loss accountability. The role involves promoting customer satisfaction, retention, and growth of existing and new business. The Store Manager oversees cost control, inventory management, environmental compliance, and safety, providing strong leadership to foster a collaborative and productive work environment.

We seek a seasoned manager with an entrepreneurial spirit who will handle operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), at least three years of automotive repair experience, supervisory or management experience, a background in continuous improvement, P&L experience, and excellent interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
• Deliver exceptional customer service, including listening and consulting with customers.
• Follow up with customers on services requested and estimated completion times.
• Oversee vehicle inspections, make recommendations, build repair orders, and source parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team, aligning with company vision, purpose, core values, and employee creed.
• Oversee sales, accounting, and clerical functions from Service Advisors.
• Supervise technicians' inspections, diagnoses, and repairs of domestic, European, and Asian vehicles and light trucks.
• Maintain inventory counts and manage inventory losses.
• Ensure the cleanliness and organization of the facility, including environmental compliance.
• Handle employee payroll, record hours, and schedule shifts.
• Update and submit daily sales reports to Corporate.

Qualifications

• Minimum of 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Strong POS and internet skills.
• Leadership and team-building abilities.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• Valid driver’s license.

Compensation: $60,000 - $100,000 per year.

Join Our Team

As one of the largest automotive service providers, Midas offers career development opportunities and community engagement. We handle everything from tires to brakes and oil changes, providing endless growth potential.

Additional Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing