Automotive Store Manager

Midas ELKTON; Elkton (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

An automotive service provider in Elkton is seeking a Store Manager to oversee operations and ensure exceptional customer service. The ideal candidate has at least 2 years of service management experience, solid automotive knowledge, and the ability to lead a team. Key responsibilities include managing staff, maintaining inventory, and promoting customer satisfaction. This role offers a competitive salary and other benefits.

Qualifications

• A minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Maintain inventory counts and responsible for inventory losses.
• Updating and submitting daily sales reports to Corporate.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team building skills

Education

College degree or some coursework (preferred)

Job description

Benefits

• 401(k)


• Bonus based on performance


• Competitive salary


• Employee discounts


• Opportunity for advancement


• Paid time off


• Training & development

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Overview

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees


• Deliver exceptional customer service while listening and consulting customers


• Following up with customers, services requested, estimated completion times etc.


• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts


• Deliver and discuss pricing estimates with customers as well as promoting shop service specials


• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.


• Oversee all sales, accounting and clerical functions from Service Advisors


• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks


• Maintain inventory counts


• Responsible for any inventory losses


• Overall cleanliness and organization of the facility, including environmental compliance


• Employee’s payroll; record keeping of hours and scheduling


• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience


• General automotive knowledge


• Excellent customer service disposition


• Good communication skills


• Strong POS computer and Internet skills


• Leadership ability


• Team building skills


• Ability to work a flexible retail schedule including weekends, evenings and holidays


• Valid driver’s license