Automotive Store Manager

Midas - PGW; Columbia (SC); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their operations in a fast-paced environment. This role involves overseeing a team of skilled technicians, ensuring top-notch customer service, and managing the store's financial performance. The ideal candidate will possess a strong background in automotive repair, exceptional leadership skills, and a commitment to fostering a collaborative workplace culture. If you are passionate about delivering quality service and driving business growth, this opportunity is perfect for you. Join a forward-thinking company that values your expertise and dedication!

Benefits

401(k)

Bonus based on performance

Paid time off

Qualifications

• Minimum 2 years of experience as a store or service manager.
• Strong leadership and team-building skills are essential.

Responsibilities

• Manage automotive technicians and ensure exceptional customer service.
• Handle recruitment, training, and performance evaluations of staff.
• Oversee inventory management and ensure environmental compliance.

Skills

Customer Service

Communication Skills

Leadership

Team Building

General Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Tools

POS System

Computer Software for Inventory Management

Job description

Benefits:

1. 401(k)
2. Bonus based on performance
3. Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and the growth of existing and new business. In addition, the Store Manager owns overall operations regarding cost control, inventory management, environmental compliance, and, most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

1. Manage and direct all automotive and general service technicians in the operation of the shop.
2. Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
3. Deliver exceptional customer service while listening to and consulting customers.
4. Follow up with customers regarding services requested, estimated completion times, etc.
5. Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
6. Deliver and discuss pricing estimates with customers as well as promote shop service specials.
7. Lead, manage, and train team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
8. Oversee all sales, accounting, and clerical functions from Service Advisors.
9. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
10. Maintain inventory counts and be responsible for any inventory losses.
11. Ensure overall cleanliness and organization of the facility, including environmental compliance.
12. Manage employee payroll; record keeping of hours and scheduling.
13. Update and submit daily sales reports to Corporate.

Qualifications

1. A minimum of 2 years of store or service manager experience.
2. General automotive knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Strong POS computer and Internet skills.
6. Leadership ability.
7. Team building skills.
8. Ability to work a flexible schedule, including weekends, evenings, and holidays.
9. Valid driver’s license.