Automotive Store Leader: Drive KPIs & Customer Experience

Big Brand Tire & Service; Danville (CA); Sur place; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive hourly rate + commission

Overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into Store Manager or MU

Promotions based on performance

Résumé du poste

Big Brand Tire & Service in Danville is hiring an Automotive Store Manager to lead a high-volume service and sales team and drive a guest-first experience. You will recruit, coach, and schedule staff, set goals, and monitor performance to ensure top results.

This role emphasizes P&L discipline, inventory accuracy, safety, and continuous improvement. The right candidate demonstrates strong communication, weekend availability, and a valid driver’s license.

Qualifications

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership).
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates.
• People leader: hires well, coaches often, holds standards, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls.
• Customer-first communicator who builds trust with clear explanations and follow-through.
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs).
• Open availability, including weekends, to lead the store through our busiest guest-facing hours.

Responsabilités

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

Connaissances

Store leadership

Sales leadership

People management

KPIs

Customer service

Inventory control

Description du poste

Big Brand Tire & Service in Danville is hiring an Automotive Store Manager to lead a high-volume service and sales team and drive a guest-first experience. You will recruit, coach, and schedule staff, set goals, and monitor performance to ensure top results.

This role emphasizes P&L discipline, inventory accuracy, safety, and continuous improvement. The right candidate demonstrates strong communication, weekend availability, and a valid driver’s license.