Automotive Store Leader - Drive Sales & Service Excellence

Hurricane Tire; Pasadena (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

Supplemental Insurances (Life & DI

Employee Assistance Program

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certification Re

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Pasadena, CA is hiring an experienced Store Manager to lead a high-volume shop. You will recruit, coach, schedule, and performance-manage a team while driving KPI targets and delivering five-star guest experiences.

The role requires a proven track record in automotive retail, strong leadership, and a customer-first mindset. Weekend availability and a valid driver's license are required; we offer comprehensive benefits and growth opportunities.

Qualifications

• 2+ years store or service management in automotive or high-volume retail with service & P&L ownership.
• Proven sales leadership with targets, pipeline, and close rates.
• People leader who hires well, coaches, sets standards, and retains talent.
• Operational athlete, KPI-savvy with scheduling, inventory, and cash controls.
• Customer-first communicator with clear explanations and follow-through.
• Valid driver’s license.
• Able to assist with shop flow, lifting up to 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
• Own the guest experience: five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

Skills

Leadership

Sales Leadership

People Management

Customer Service

Tools

POS Systems

Job description

Big Brand Tire & Service in Pasadena, CA is hiring an experienced Store Manager to lead a high-volume shop. You will recruit, coach, schedule, and performance-manage a team while driving KPI targets and delivering five-star guest experiences.

The role requires a proven track record in automotive retail, strong leadership, and a customer-first mindset. Weekend availability and a valid driver's license are required; we offer comprehensive benefits and growth opportunities.