Automotive Store Lead: Fast-Paced Ops & Customer Growth

NAPA Auto Parts; Nashville (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager in Nashville. This role partners closely with the Store Manager to oversee daily operations, drive sales, manage inventory, and coach team members while maintaining strong customer-facing responsibilities.

The ideal candidate brings leadership experience, automotive knowledge, and a passion for delivering top-notch customer care in a fast-paced retail environment. Overtime and keyholder duties may be required to ensure store continuity.

Qualifications

• Leadership experience demonstrated in a retail environment.
• Strong customer service orientation with ability to build relationships.
• Experience with inventory management, receiving, and ordering processes.
• Familiarity with cataloging or inventory systems is a plus.
• Passion for automotive products and willingness to learn all things automotive.
• Ability to adhere to safety protocols and loss prevention practices.

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, and scheduling.
• Actively sell and build customer relationships across channels.
• Model expected behaviors and customer service standards.
• Oversee opening and closing routines and cash reconciliation.
• Handle administrative tasks and performance tracking.

Skills

Leadership experience

Customer service

Inventory management

Cataloging systems

Automotive knowledge

Safety awareness

Education

High school diploma or equivalent

Trade school courses or degree

Job description

NAPA Auto Parts is seeking an Assistant Store Manager in Nashville. This role partners closely with the Store Manager to oversee daily operations, drive sales, manage inventory, and coach team members while maintaining strong customer-facing responsibilities.

The ideal candidate brings leadership experience, automotive knowledge, and a passion for delivering top-notch customer care in a fast-paced retail environment. Overtime and keyholder duties may be required to ensure store continuity.